Alajmo Italy Technographics
Alajmo Italy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alajmo Italy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Alajmo Italy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alajmo Italy has purchased the following applications: Google Pay for Payment Processing in 2021, Loyale POS for Point Of Sale in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alajmo Italy is running and its propensity to invest more and deepen its relationship with Google , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alajmo Italy revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alajmo Italy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alajmo Italy Tech Stack and Enterprise Applications
Alajmo Italy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2023 | 2023 |
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Alajmo Italy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Loyale | Legacy | Loyale POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Alajmo Italy implemented Loyale POS to underpin the Alajmo+ Club white label rewards program across its restaurant group in Italy. Loyale POS, classified as Point Of Sale, was configured to issue and redeem loyalty points at point of sale and to feed CRM and marketing operations supporting guest engagement across sites.
The implementation encompassed modular loyalty capabilities within Loyale POS, including tiered rewards configuration, in app top ups, and integrated e commerce checkout support. Functional workflows were established to award points at the till, manage customer tiers and balances in the loyalty ledger, and surface customer profiles to marketing for targeted communications.
Integrations were explicit and central to the design, Loyale POS was integrated with the group Oracle MICROS POS to capture transaction events and award points across restaurants, and a Shopify e commerce integration linked online purchases to the same Alajmo+ Club accounts. Data flows synchronized point issuance and redemptions between POS transactions, the white label Alajmo+ Club app, and CRM workflows to maintain a single customer engagement record for marketing operations in Italy.
Governance and rollout emphasized centralized loyalty program control, with marketing and CRM owning campaign segmentation and rewards rules while restaurant operations executed point transactions through Loyale POS. The combined Loyale POS and Alajmo+ Club architecture was intended to drive repeat business and customer retention through unified rewards, without introducing additional vendor or implementation partner details.
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Point Of Sale | ERP Services and Operations |
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2023 | 2023 |
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Alajmo Italy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Alajmo Italy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Alajmo Italy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2025 | 2025 |
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Alajmo Italy SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2020 | 2020 |
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Alajmo Italy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Alajmo Italy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Alajmo Italy TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Alajmo Italy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Alajmo Italy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Alajmo Italy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Alajmo Italy
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Alajmo Italy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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