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Michelin, an e2open customer evaluated Oracle Transportation Management

Alaska Marine Lines Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Feedbackify Legacy Feedbackify Customer Experience CRM n/a 2021 2021
In 2021, Alaska Marine Lines deployed Feedbackify on its public website. The implementation aligns with Customer Experience use cases for onsite feedback capture and user sentiment collection across digital touchpoints. Feedbackify is configured as client side feedback instrumentation, implemented through onsite widgets and configurable forms to capture user comments, ratings, and structured responses. Configuration emphasizes service experience and website usability feedback, with categorical tagging and notification workflows used to surface issues to internal teams and prioritize follow up. Operational scope is focused on the Alaska Marine Lines website, supporting customer service, digital and marketing functions in triage, issue tracking, and content or process adjustments. Governance centers on page level targeting and form configuration managed by the digital team, while Feedbackify feeds structured feedback to stakeholders for ongoing case handling and experience improvement efforts.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2016 2016
IT Decision Makers and Key Stakeholders at Alaska Marine Lines
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Alaska Marine Lines Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Alaska Marine Lines Technographics

Alaska Marine Lines is a Transportation organization based in United States, with around 110 employees and annual revenues of $11.0 million.

Alaska Marine Lines operates a diverse technology stack with applications such as Feedbackify and Oracle NetSuite ERP, covering areas like Customer Experience and ERP Financial.

Alaska Marine Lines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Feedbackify and Oracle.

Alaska Marine Lines recently adopted applications including Feedbackify in 2021, Crazy Egg in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Alaska Marine Lines’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Alaska Marine Lines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Alaska Marine Lines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.