Albany County
112 State Street,
Albany, 12207, NY,
United States
Albany, 12207, NY,
United States
1 518-447-7000
Government
Albany County Technographics
Albany County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Albany County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2238 Albany County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Albany County has purchased the following applications: NEOGOV Discover eGov ATS for Applicant Tracking System in 2019, Tyler Munis ERP for Government ERP in 2001, Cisco Webex Meetings for Audio Video and Web Conferencing in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Albany County is running and its propensity to invest more and deepen its relationship with NEOGOV , Tyler Technologies , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Albany County revenues, which have grown to $733.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Albany County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Albany County Tech Stack and Enterprise Applications
Albany County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV Discover eGov ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Albany County deployed NEOGOV Discover eGov ATS. NEOGOV Discover eGov ATS serves as the county's Applicant Tracking System and is integrated into the county public job portal hosted at albany-portal.mycivilservice.com, providing the applicant facing experience on their website for countywide recruitment.
The implementation focuses on core Applicant Tracking System capabilities, including online job posting, candidate application intake, configurable screening questions, candidate tracking through requisition stages, and automated candidate communications. NEOGOV Discover eGov ATS was configured to support requisition creation and approval workflows, role based access for HR and hiring managers, and a centralized vacancy catalog aligned to county job classifications.
Operational coverage extends across Albany County Human Resources and departmental hiring managers, handling recruitment for full time, part time, and temporary positions within county government. The system is deployed as the public facing jobs and application workflow, with NEOGOV Discover eGov ATS powering the applicant portal and form submission experience on the county website.
Governance was structured around centralized HR oversight of requisition approvals and candidate routing, with configuration aligned to county hiring policies and role based permissions for department approvers and HR administrators. Training and procedural alignment concentrated on standardizing review workflows and maintaining audit trails within NEOGOV Discover eGov ATS to meet public sector hiring controls.
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Core HR | HCM |
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2001 | 2001 |
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Payroll | HCM |
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2001 | 2001 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2015 | 2015 |
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Albany County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2001 | 2001 |
In 2001, Albany County contracted Tyler Technologies to implement Tyler Munis ERP under a $1.6 million financial software and services agreement. The procurement established Tyler Munis ERP as the county's Government ERP solution to support centralized financial management, payroll and personnel administration, and revenue and tax operations across county departments.
The Tyler Munis ERP implementation was specified as an open architecture deployment built on relational databases, enabling modular configuration and staged activation of functional capabilities. The contract explicitly scoped payroll and personnel applications for phase one, core financial functionality for phase two, and tax and revenue modules including a delinquent tax application for phase three, aligning with typical Government ERP capabilities such as general ledger, accounts payable and accounts receivable.
Project governance followed a three phase rollout, with county and company officials outlining phase one as payroll and personnel, phase two as financial and most tax and revenue applications, and phase three as the delinquent tax application. The overall project schedule targeted completion in mid-2002, indicating a phased implementation timed to departmental operations and fiscal cycles.
The procurement was awarded following competition that included American Management Systems, Oracle and PeopleSoft, positioning Tyler within a competitive Government ERP market. At the time Tyler reported a broader installed base of its financial applications in about 700 sites and company scale of more than 1,200 employees with $93.2 million in fiscal 2000 sales.
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Albany County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2025 | 2025 |
In 2025 Albany County implemented Cisco Webex Meetings on its public website as a primary Audio Video and Web Conferencing application to deliver virtual meeting access for residents and internal teams. The deployment of Cisco Webex Meetings is presented on the county website to provide browser based join flows and public meeting links for boards, committees, and citizen engagement sessions. Albany County Cisco Webex Meetings Audio Video and Web Conferencing supports both public facing and internal collaboration use cases across county departments.
Configuration emphasis for Cisco Webex Meetings included core conferencing capabilities such as high definition video and audio, screen sharing, meeting recording, participant controls and moderation, and browser based client access. The implementation follows common category workflows for scheduling and meeting management, and it exposes meeting join points from the website while retaining Webex meeting orchestration features like recording capture and attendee management.
Operational coverage spans county service lines and administrative departments based on the website embedding, enabling event publishing and virtual access for public meetings as well as internal team collaboration. The deployment is consistent with Audio Video and Web Conferencing best practices, including calendar and scheduling workflow integration and federated join options for external participants without named vendor specific integrations.
Governance around Cisco Webex Meetings emphasizes access controls, meeting moderation policies, and recording retention to align with public records expectations for government meetings. Rollout and operationalization likely required coordination between IT, public information, and clerk offices to manage published meeting schedules, website embedding, and security settings for public and restricted sessions.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Albany County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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Albany County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Albany County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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Albany County PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Albany County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Albany County CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Albany County
| First Name | Last Name | Title | Function | Department | Phone | |
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Commissioner Of HR | CXO | HR | |
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Commissioner of Finance | Manager | Finance | |
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Commissioner of Audit and Control | CXO | Risk | |
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CIO | CXO | Finance | |
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Commissioner of Management and Budget | CXO | Finance | |
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Commissioner of Human Resources | Director | HR | |
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Director Finance | Director | Finance | |
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Director of Personnel Services | Director | HR | |
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Deputy Commissioner of Human Resources | Director | HR | |
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Commissioner of Human Resources | Director | HR | |
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Apps Being Evaluated by Albany County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Albany County IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Albany County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Albany County Technographics
Albany County is a Government organization based in United States,
with around 2238 employees and annual revenues of $733.0 million.
Albany County operates a diverse technology stack with applications such as
NEOGOV Discover eGov ATS, Tyler Munis ERP and Cisco Webex Meetings,
covering areas like Applicant Tracking System, Government ERP and Audio Video and Web Conferencing.
Albany County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as NEOGOV, Tyler Technologies and Cisco Systems.
Albany County recently adopted applications including
Cisco Webex Meetings in 2025, Akamai mPulse in 2024 and Akamai CDN in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Albany County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Albany County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Albany County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.