AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ale El Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kundo Legacy Kundo Customer Support CRM n/a 2021 2021
In 2021, Ale El implemented Kundo on its public website to centralize customer inquiry handling. The deployment is embedded on https://www.aleel.se/ and serves this Sweden based utilities provider with about 20 employees, using Kundo for Customer Support to manage inbound customer communications and service requests. Configuration emphasized Customer Support capabilities common to web-embedded help platforms, including site-based ticket capture, an embedded contact widget, and a customer-facing knowledge base to surface FAQs. Kundo was configured to convert web submissions into tracked cases and to provide an agent interface for case management and response workflows, aligning with standard ticketing and case lifecycle processes. Operational scope is focused on customer service and communications, consolidating website inquiries into a single system of record and enabling structured triage and resolution workflows. Governance adjustments established ticket ownership and response workflows within the support team, positioning Kundo as the primary customer interaction channel for the company.
Marketing Analytics CRM 2021 2021
Tag Management CRM 2021 2021
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Esri Legacy Esri Arcgis Geographic Information System PLM and Engineering n/a 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Ale El
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ale El Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ale El Technographics

Ale El is a Utilities organization based in Sweden, with around 20 employees and annual revenues of $2.0 million.

Ale El operates a diverse technology stack with applications such as Microsoft 365, Kundo and Esri Arcgis, covering areas like Collaboration, Customer Support and Geographic Information System.

Ale El has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Kundo and Esri.

Ale El recently adopted applications including Intuit Mailchimp Mandrill in 2022, Microsoft 365 in 2021 and Kundo in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ale El’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ale El’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ale El technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.