Aleenta Resort & Spa Technographics
Aleenta Resort & Spa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aleenta Resort & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 59 Aleenta Resort & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aleenta Resort & Spa has purchased the following applications: Amadeus iHotelier (ex TravelClick iHotelier) for Reservation and Booking Management in 2022, HiJiffy for Chatbots and Conversational AI in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aleenta Resort & Spa is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , SABRE , HiJiffy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aleenta Resort & Spa revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aleenta Resort & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aleenta Resort & Spa Tech Stack and Enterprise Applications
Aleenta Resort & Spa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus iHotelier (ex TravelClick iHotelier) | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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Aleenta Resort & Spa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HiJiffy | Legacy | HiJiffy | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Aleenta Resort & Spa implemented HiJiffy on its website, deploying HiJiffy as a Chatbots and Conversational AI application to centralize guest-facing conversational workflows and capture reservation inquiries. The implementation is explicitly web facing, with the HiJiffy chat widget embedded on Aleenta’s public site to handle inquiry intake and guided booking conversations for the property.
Configuration focused on category-aligned capabilities common to Chatbots and Conversational AI, including a web chat widget, conversational booking workflows for reservation capture, automated FAQ responses for guest services, and scripted pre-arrival or check-in messaging. HiJiffy was configured to orchestrate structured dialogues and escalate to human staff when needed, enabling a mix of automated responses and live handover for front desk or reservations agents.
No third-party system integrations are specified in the source, the deployment therefore appears to operate primarily as a website-embedded conversational layer rather than a deeply integrated property platform. Operational scope centers on guest engagement and reservations for a single leisure property, reflecting the property scale and staffing model of a 59-person resort.
Governance and rollout emphasized conversational content management, template maintenance, and staff workflow alignment, with responsibility for message handling and escalation expected to reside with front office and reservations teams. Ongoing configuration would include updating FAQ knowledge, refining booking scripts, and coordinating live handover procedures to ensure consistent guest experience through the HiJiffy Chatbots and Conversational AI implementation.
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Aleenta Resort & Spa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Aleenta Resort & Spa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2015 | 2015 |
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Aleenta Resort & Spa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Aleenta Resort & Spa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Aleenta Resort & Spa
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Aleenta Resort & Spa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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