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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Aleenta Resort & Spa Tech Stack and Enterprise Applications

Aleenta Resort & Spa ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amadeus IT Group Legacy Amadeus iHotelier (ex TravelClick iHotelier) Reservation and Booking Management ERP Services and Operations n/a 2022 2022
Reservation and Booking Management ERP Services and Operations 2023 2023
Reservation and Booking Management ERP Services and Operations 2023 2023
Aleenta Resort & Spa AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HiJiffy Legacy HiJiffy Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023 Aleenta Resort & Spa implemented HiJiffy on its website, deploying HiJiffy as a Chatbots and Conversational AI application to centralize guest-facing conversational workflows and capture reservation inquiries. The implementation is explicitly web facing, with the HiJiffy chat widget embedded on Aleenta’s public site to handle inquiry intake and guided booking conversations for the property. Configuration focused on category-aligned capabilities common to Chatbots and Conversational AI, including a web chat widget, conversational booking workflows for reservation capture, automated FAQ responses for guest services, and scripted pre-arrival or check-in messaging. HiJiffy was configured to orchestrate structured dialogues and escalate to human staff when needed, enabling a mix of automated responses and live handover for front desk or reservations agents. No third-party system integrations are specified in the source, the deployment therefore appears to operate primarily as a website-embedded conversational layer rather than a deeply integrated property platform. Operational scope centers on guest engagement and reservations for a single leisure property, reflecting the property scale and staffing model of a 59-person resort. Governance and rollout emphasized conversational content management, template maintenance, and staff workflow alignment, with responsibility for message handling and escalation expected to reside with front office and reservations teams. Ongoing configuration would include updating FAQ knowledge, refining booking scripts, and coordinating live handover procedures to ensure consistent guest experience through the HiJiffy Chatbots and Conversational AI implementation.
Aleenta Resort & Spa Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2022 2022
Aleenta Resort & Spa CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2019 2019
Tag Management CRM 2015 2015
Aleenta Resort & Spa IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
Aleenta Resort & Spa CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Aleenta Resort & Spa

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aleenta Resort & Spa Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aleenta Resort & Spa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aleenta Resort & Spa digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aleenta Resort & Spa Technographics
Aleenta Resort & Spa is a Leisure and Hospitality organization based in Thailand, with around 59 employees and annual revenues of $6.0 million.
Aleenta Resort & Spa operates a diverse technology stack with applications such as Amadeus iHotelier (ex TravelClick iHotelier), HiJiffy and Google Workspace (Formerly Google G-Suite), covering areas like Reservation and Booking Management, Chatbots and Conversational AI and Collaboration.
Aleenta Resort & Spa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amadeus IT Group, HiJiffy and Google.
Aleenta Resort & Spa recently adopted applications including SABRE Synxis Guest Connect in 2023, Sabre Core Reservations in 2023 and HiJiffy in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aleenta Resort & Spa’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aleenta Resort & Spa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aleenta Resort & Spa technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.