London, EC2M 5TQ,
United Kingdom
Alexander Mann Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alexander Mann Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8059 Alexander Mann Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alexander Mann Solutions has purchased the following applications: Benefex OneHub | Benefits for Benefits Administration in 2019, Microsoft QnA Maker for Natural Language Processing in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alexander Mann Solutions is running and its propensity to invest more and deepen its relationship with Benefex, a Zellis Company , Joveo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alexander Mann Solutions revenues, which have grown to $324.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alexander Mann Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2019 | 2020 |
In 2019, Alexander Mann Solutions implemented Benefex OneHub | Benefits as its Benefits Administration solution to deliver a flexible employee benefits platform for its workforce, with initial focus on UK employees and broader global coverage. The deployment emphasized a modern, user-centric interface and configurable plan rules to support flexible benefits selection across the organisation.
The Benefex OneHub | Benefits implementation concentrated on category-standard modules including flexible benefits and points-based schemes, employee self-service enrollment, and an administration console for benefits configuration and eligibility management. Configuration work prioritized employee choice and a contemporary UX, reflecting internal feedback that the platform’s look and feel and flexibility were key selection drivers, as noted by Charlotte Perry, Reward Specialist at AMS.
Operationally the solution was positioned to be managed by the Reward and benefits administration teams, supporting open enrollment cycles and ongoing plan updates through the application’s configuration layers. Governance was structured around benefits administration processes and policy-driven configuration, enabling the Reward team to control eligibility rules, enrollment windows, and benefit catalogs without reference to a named prior system.
The narrative for Alexander Mann Solutions, Benefex OneHub | Benefits, Benefits Administration centers on providing a configurable, employee-facing benefits experience and an administrative framework to manage flexible offerings, with governance anchored in the Reward function and standard benefits administration workflows.
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft QnA Maker | Natural Language Processing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Alexander Mann Solutions implemented Microsoft QnA Maker to build an internal travel policy chatbot named Travis. The project used Microsoft QnA Maker within the Natural Language Processing category to deliver instant answers on travel policy across the firm's EMEA operations, targeting the process area of travel and employee services to reduce routine inquiries from employees.
Alexander Mann Solutions configured Microsoft QnA Maker to create and manage Q&A pairs and implemented logging of question and answer exchanges to support iterative improvement of responses. The implementation focused on knowledge base curation, question matching, and ongoing content refinement driven by logged interactions, with the Microsoft QnA Maker knowledge base powering conversational lookups of policy rules and exceptions.
Pilots ran in early 2018 with a planned wider rollout in July 2018, reflecting a staged governance approach that relied on pilot feedback and logged Q&A pairs to refine content before scaling. Operational coverage was internal employees in EMEA, and the business functions impacted included employee services and corporate travel management, with the Business Travel News case study explicitly stating QnA Maker was used to create and log Q&A pairs for ongoing improvement and to reduce routine inquiries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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