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Alfa-Bank Belarus
Location
Vulica Surhanava 43,
Minsk, 220012,
Belarus
Website
https://www.alfabank.by/
Phone
375 29 733-33-32
Artw industry
Banking and Financial Services
Employee
Revenue

Alfa-Bank Belarus Technographics

Alfa-Bank Belarus Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Alfa-Bank Belarus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Alfa-Bank Belarus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Alfa-Bank Belarus has purchased the following applications: Apple Pay for Payment Processing in 2020, Pega Platform for Business Process Management in 2013, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Alfa-Bank Belarus is running and its propensity to invest more and deepen its relationship with Apple , Pegasystems , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Alfa-Bank Belarus revenues, which have grown to $64.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfa-Bank Belarus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Alfa-Bank Belarus Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP Financial Management n/a 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pegasystems Legacy Pega Platform Business Process Management ERP Services and Operations n/a 2013 2013
In 2013, Alfa-Bank Belarus implemented Pega Platform as its core Business Process Management solution to formalize contract control, loan origination workflows, and CRM processes. The deployment centered on PRPC, PegaRULES Process Commander components supplied by Pegasystems, and targeted enterprise workflow orchestration across retail lending, call center CRM, and contract execution use cases. The implementation delivered discrete functional modules including a contract execution control module developed for the BUCE project, a Fast Loan Expandable Cloud System FLECS for loan application review and issuance, CALLCRM and ALFA OCRM customer interaction flows, and archival database and data discharge mechanisms. Development on Pega Platform emphasized rule-driven process automation, decisioning logic for credit workflows, and data models to support long term archival and analytical extraction. Integrations and operational coverage included direct integration with Oracle Database technology used to host analytical and archival stores, data extraction pipelines designed for Oracle BI Publisher style analysis, and coexistent work with Chordiant decisioning and CRM components where noted. The rollout concentrated on Alfa-Bank Belarus operational domains including retail lending, work with legal entities, and call center operations, and it involved collaboration between Banking Technologies and Consulting and Pegasystems to establish Russian-speaking first line support. Governance activities and sustainment were built into the engagement, with business analysis, technical support, performance optimization, and training included as ongoing deliverables. The project timeline extended into an operational support phase, with creation and management of the first line of Russian-speaking customer support and continued database optimization and maintenance work on Pega Platform for Alfa-Bank Belarus.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Chatbots and Conversational AI AI-Powered Application 2020 2020
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Audio Video and Web Conferencing Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Support CRM 2018 2018
Customer Support CRM 2017 2017
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2022 2022
Tag Management CRM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2012 2012
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Alfa-Bank Belarus
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Alfa-Bank Belarus Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Alfa-Bank Belarus Technographics

Alfa-Bank Belarus is a Banking and Financial Services organization based in Belarus, with around 600 employees and annual revenues of $64.0 million.

Alfa-Bank Belarus operates a diverse technology stack with applications such as Apple Pay, Pega Platform and Zendesk Chat, covering areas like Payment Processing, Business Process Management and Chatbots and Conversational AI.

Alfa-Bank Belarus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Pegasystems and Zendesk.

Alfa-Bank Belarus recently adopted applications including Cloudflare CDN in 2024, Wingify VWO in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Alfa-Bank Belarus’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Alfa-Bank Belarus’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Alfa-Bank Belarus technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.