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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

Algar Tech
Location
Rua Jose Alves Garcia 415, Bairro Brasil,
Uberlandia, 38400-668,
Brazil
Website
https://www.algartech.com.br/
Phone
55 34 3256-2978
Artw industry
Professional Services
Employee
Revenue

Algar Tech Technographics

Algar Tech Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Algar Tech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Algar Tech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Algar Tech has purchased the following applications: ASC SAC for Customer Support in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Algar Tech is running and its propensity to invest more and deepen its relationship with ASC Brazil or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Algar Tech revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Algar Tech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Algar Tech Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ASC Brazil Legacy ASC SAC Customer Support CRM n/a 2015 2015
In 2015, Algar Tech implemented ASC SAC as a Customer Support solution with ASC Brazil to automate collections and customer contact workflows. The deployment focused on conversational automation using ASC SAC's AI-driven chatbot, and the project is documented in ASC case materials and press coverage. Algar Tech configured ASC SAC to operate a collections bot and an AI chatbot named Carol, with natural language interaction capabilities tuned for payment reminders and inbound customer inquiries. ASC SAC was instrumented for WhatsApp as a primary messaging channel, enabling automated handling of conversational threads and scripted collections dialogues. The implementation integrated the ASC SAC chatbot into Algar Tech's collections and contact center operations, centralizing AI-driven interaction routing and response handling for customer support teams. Operational coverage emphasized collections and customer contact functions, leveraging WhatsApp channel orchestration to increase handled interaction volume and reduce manual contact work. Governance and rollout were executed as a vendor partnership between Algar Tech and ASC Brazil, with staged adoption across collections workflows and phased augmentation of the chatbot conversational models. ASC case materials report a doubling of average handled interactions and measurable cost reductions within months, and Algar Tech later strengthened the strategic relationship by acquiring a stake in ASC in 2020.
IT Decision Makers and Key Stakeholders at Algar Tech
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Algar Tech Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Algar Tech Technographics

Algar Tech is a Professional Services organization based in Brazil, with around 130 employees and annual revenues of $25.0 million.

Algar Tech operates a diverse technology stack with applications such as ASC SAC, covering areas like Customer Support.

Algar Tech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ASC Brazil.

Algar Tech recently adopted applications including ASC SAC in 2015, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Algar Tech’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Algar Tech’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Algar Tech technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.