Sunnyvale, 94086, CA,
United States
Algoworks Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Algoworks Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 630 Algoworks Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Algoworks Solutions has purchased the following applications: ChatSupport Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Liferay Digital Experience Platform (DXP) for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Algoworks Solutions is running and its propensity to invest more and deepen its relationship with ChatSupport , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Algoworks Solutions revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Algoworks Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChatSupport | Legacy | ChatSupport Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Algoworks Solutions deployed ChatSupport Live Chat as its web-facing conversational interface within the Chatbots and Conversational AI category. ChatSupport Live Chat is embedded on Algoworks.com as a website chat widget, configured for real-time messaging, visitor session context capture, canned response libraries, and chat transcript logging to maintain conversation history.
Operational ownership of ChatSupport Live Chat aligns with customer support and business development teams, with routing configured to direct inbound chats to support and presales queues and scripted response flows to standardize engagement. Governance emphasizes template management, agent role assignments, shift coverage and escalation paths, and monitoring of chat transcripts for quality assurance, while the deployment scope remains focused on the corporate website as the persistent conversational channel.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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