Sunnyvale, 94086, CA,
United States
Algoworks Solutions Technographics
Algoworks Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Algoworks Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 630 Algoworks Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Algoworks Solutions has purchased the following applications: ChatSupport Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Liferay Digital Experience Platform (DXP) for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Algoworks Solutions is running and its propensity to invest more and deepen its relationship with ChatSupport , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Algoworks Solutions revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Algoworks Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Algoworks Solutions Tech Stack and Enterprise Applications
Algoworks Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChatSupport | Legacy | ChatSupport Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Algoworks Solutions deployed ChatSupport Live Chat as its web-facing conversational interface within the Chatbots and Conversational AI category. ChatSupport Live Chat is embedded on Algoworks.com as a website chat widget, configured for real-time messaging, visitor session context capture, canned response libraries, and chat transcript logging to maintain conversation history.
Operational ownership of ChatSupport Live Chat aligns with customer support and business development teams, with routing configured to direct inbound chats to support and presales queues and scripted response flows to standardize engagement. Governance emphasizes template management, agent role assignments, shift coverage and escalation paths, and monitoring of chat transcripts for quality assurance, while the deployment scope remains focused on the corporate website as the persistent conversational channel.
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Algoworks Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Algoworks Solutions deployed Google Workspace (Formerly Google G-Suite) to provide enterprise collaboration and productivity services. Algoworks Solutions implemented Google Workspace (Formerly Google G-Suite) to support Collaboration for internal communications, email, document co-authoring and shared calendaring across the organization of roughly 630 employees.
The implementation centered on core Google Workspace capabilities, including Gmail for email, Google Calendar for scheduling, Google Drive for shared storage, and Docs, Sheets and Slides for real-time document collaboration. Administration was consolidated in the Google Workspace admin console, with standard configuration of organizational units, user provisioning, group-based access controls and basic mobile device management to govern accounts and sharing policies.
Operational scope covered company-wide use across professional services delivery and supporting functions, with the platform serving business functions such as engineering, delivery, sales and HR for day-to-day collaboration and file management. Governance practices emphasized centralized administration through Google Workspace, streamlined account lifecycle controls and sharing governance to align collaboration workflows with corporate policy.
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Collaboration | Collaboration |
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2015 | 2015 |
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Algoworks Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Algoworks Solutions deployed Liferay Digital Experience Platform (DXP) on its public website. Algoworks Solutions uses Liferay Digital Experience Platform (DXP) as its Web Content Management platform to support marketing and web operations, enabling content authoring, site templating and portal driven customer facing experiences.
Deployment centered on content authoring, staging and publishing workflows, site templates and role based site administration, establishing centralized governance for the company's web properties. Operational ownership sits with digital marketing and web operations teams, and the platform is configured for multi site management and user segmentation and personalization capabilities common to Web Content Management implementations. The implementation emphasizes application configuration and content lifecycle governance as the primary operational focus.
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Algoworks Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Algoworks Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Algoworks Solutions
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Apps Being Evaluated by Algoworks Solutions Executives
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