Alight Solutions
320 South Canal Street 50th Floor, Suite 5000,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 224-737-7000
Professional Services
Alight Solutions Technographics
Alight Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alight Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Alight Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Alight Solutions has purchased the following applications: Workday Financial Management for ERP Financial in 2017, Phenom Talent CRM for Candidate Relationship Management in 2018, Workday Professional Services Automation (PSA) for Professional Services Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alight Solutions is running and its propensity to invest more and deepen its relationship with Workday , Calero Software , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alight Solutions revenues, which have grown to $2.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alight Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alight Solutions Tech Stack and Enterprise Applications
Alight Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 Alight Solutions implemented Workday Financial Management as its global cloud platform for core financials, professional services automation, and human capital management, replacing Oracle PeopleSoft ERP for finance. The deployment targeted consolidation of finance, payroll and PSA workloads for a professional services firm with approximately 9,500 employees and a mandate to support over $500 million in EBITDA and more than 2,300 client engagements, positioning Workday Financial Management as the ERP Financial backbone for the organization.
The implementation covered core modules and configuration work including project maintenance, revenue recognition, invoicing, accounts receivable, accounts payable, financial accounting, general ledger, budgeting and planning, and analytics. Alight’s program management and finance leadership drove conversion efforts that included functional mapping for revenue and project accounting, configuration of GL and subledger controls, and setup of budgeting and planning models consistent with professional services billing and client reporting requirements.
Operational execution included centralized deployment of a Workday Financial Management instance integrated with Workday HCM and professional services automation capabilities, enabling shared master data for payroll and workforce costing. Technical automation and runbook work included HR payroll batch processing within Workday, scheduled batch jobs orchestrated via Control-M, client-specific communication configuration for print, email and text channels, and an upgrade path for customer communications from DOC1 to Thunderhead.
Governance and process changes focused on conversion governance, cutover scripts, and sustained operations for multi-client payroll and ad-hoc payroll processing workflows. Program leadership maintained finance and payroll change controls, handled client customizations, and institutionalized recurring batch schedules and exception handling for client payroll processing.
Alight selected Workday Financial Management after evaluating potential cost savings and the opportunity to move the business onto a single cloud system, with the stated objective of unifying finance, PSA and HCM as a consolidated ERP Financial platform to streamline operations and support client delivery.
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ERP Financial | ERP |
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2017 | 2018 |
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Expense Management | ERP |
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2017 | 2018 |
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Expense Management | ERP |
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2018 | 2018 |
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Alight Solutions HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Alight Solutions implemented Phenom Talent CRM. The deployment surfaced Phenom People capabilities directly on Alight's public careers site and positioned Phenom Talent CRM as the enterprise Candidate Relationship Management solution to support talent acquisition and recruitment marketing functions.
Configuration emphasized career site integration, candidate profile enrichment, talent pool segmentation, nurture campaign automation, and workflow orchestration consistent with Candidate Relationship Management best practices. Phenom Talent CRM was configured to capture candidate touchpoints from the careers site and drive campaign management and candidate lifecycle workflows used by recruiting teams.
Operational coverage focused on corporate talent acquisition and recruitment marketing teams at Alight Solutions, with the careers site acting as the primary candidate engagement channel. The implementation routed candidate interactions into CRM-managed talent pools and supported recruiter-facing lists and campaign controls that standardize outreach and talent pipelining.
Governance centered on candidate lifecycle governance, role-based access for recruiting and marketing users, and campaign approval workflows to maintain data hygiene and messaging consistency. The architecture relied on Phenom People components embedded in the careers experience and on CRM orchestration to centralize candidate engagement data for recruiting operations.
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Core HR | HCM |
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2019 | 2019 |
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Payroll Tax Compliance | HCM |
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2012 | 2012 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Alight Solutions ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Professional Services Automation (PSA) | Professional Services Automation | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Alight Solutions implemented Workday Professional Services Automation (PSA) as part of a broader adoption of Workday as its global cloud platform for Financial Management and Human Capital Management. After separating from AON in 2017, Alight faced an urgent Transition Service Agreement timeline and moved to a single system to streamline processes and centralize project and finance workflows.
The deployment of Workday Professional Services Automation included configuration of core modules that span Financial Management, Human Capital Management, Talent Acquisition, Expenses, Procure to Pay, and Projects. The implementation emphasized desktop and mobile access with single sign-on for project resources, standardized time-entry and reporting processes, and embedded analytics and profitability views to support on-demand project decision making.
Operationally the Professional Services Automation rollout targeted project delivery, PMO, finance, billing, and audit teams, reducing manual reconciliations and the need for complex point-to-point integrations. Real-time data and project-level cost and time visibility were enabled through the unified Workday environment, allowing project managers to double-click into project status and profitability metrics and shifting administrative effort back to the PMO.
Governance changes included a business process framework and tighter financial controls to support always-on auditability, automated finance closing tasks, and standardized billing workflows. The program achieved full desktop and mobile user adoption while restructuring reporting and audit support processes to require fewer resources.
Alight reported explicit outcomes from the Workday Professional Services Automation implementation, including a €100K reduction in annual TSA financial system spend, a 10 percent to 20 percent increase in project manager availability, a decrease in time to close from nine days to three days, reduction of the invoicing cycle from one week to two days, a 60 percent reduction in time spent gathering billing data, a 67 percent decrease in admin time to create invoices, a reduction in report development time from months to hours, and a tenfold decrease in time entry error rate.
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Alight Solutions Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Alight Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Alight Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Alight Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Alight Solutions EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2018 |
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Alight Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Alight Solutions PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Alight Solutions Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Alight Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2020 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Alight Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Streaming | IaaS |
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2020 | 2020 |
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Alight Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2017 | 2018 |
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Data Loss Prevention | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Alight Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alight Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alight Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alight Solutions digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Alight Solutions Technographics
Alight Solutions is a Professional Services organization based in United States,
with around 9000 employees and annual revenues of $2.26 billion.
Alight Solutions operates a diverse technology stack with applications such as
Workday Financial Management, Phenom Talent CRM and Workday Professional Services Automation (PSA),
covering areas like ERP Financial, Candidate Relationship Management and Professional Services Automation.
Alight Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Phenom.
Alight Solutions recently adopted applications including
Microsoft Power BI in 2022, Rampmetrics in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alight Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alight Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alight Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.