Alinéa
10 Selby Street,
Shenton Park, 6008, WA,
Australia
Shenton Park, 6008, WA,
Australia
61 8 9381 0111
Non Profit
Alinéa Technographics
Alinéa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alinéa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Alinéa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alinéa has purchased the following applications: Sage 1000 for ERP Financial in 2009, UserGuiding for Digital Adoption in 2023, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alinéa is running and its propensity to invest more and deepen its relationship with Sage , Lyra , UserGuiding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alinéa revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alinéa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alinéa Tech Stack and Enterprise Applications
Alinéa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 1000 | ERP Financial | ERP | ITESOFT | 2009 | 2009 |
In 2009 Alinéa implemented Sage 1000 as its core financial application, deploying the Sage 1000 suite to support ERP Financial controls for accounts payable and general ledger processing. ITESOFT was engaged to operationalize automated invoice capture and document flow, placing ITESOFT.FreeMind for Invoices and ITESOFT.Share into production to address supplier invoice volumes.
The implementation centered on automated capture, intelligent recognition and validation workflows, with ITESOFT.FreeMind for Invoices providing capture and extraction of invoice data and ITESOFT.Share enabling electronic routing and approval. Configuration covered invoice OCR and data validation rules, exception handling workflows and batch integration mapping into Sage 1000 financial ledgers, aligning capture outputs to the ERP Financial posting model.
Integration work connected the ITESOFT document processing layer directly into the Sage 1000 financial suite, enabling automatic posting of supplier invoices into accounts payable. Operational scope targeted processing of approximately 130,000 supplier invoices, shifting manual document handling into structured digital workflows, and establishing governance for invoice validation, approval routing and system reconciliation under the ITESOFT and Sage 1000 configuration.
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Payment Processing | ERP |
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2025 | 2025 |
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Alinéa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserGuiding | Legacy | UserGuiding | Digital Adoption | HCM | n/a | 2023 | 2023 |
In 2023, Alinea deployed UserGuiding on its website. Alinea implemented UserGuiding as a Digital Adoption application to instrument the customer-facing ecommerce site, delivering guided product tours, contextual tooltips, and onboarding flows to support customer self-service and conversion.
The implementation uses client-side embedding of UserGuiding code with content and behavior managed through the UserGuiding console, leveraging built-in authoring, segmentation, and analytics capabilities. Operational ownership is with digital commerce and marketing functions, which centrally manage guidance content, rollout cadence, and page level targeting across product detail pages and checkout flows, supported by iterative content releases and segmented user targeting for governance.
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Time and Attendance | HCM |
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2011 | 2011 |
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Alinéa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Alinéa deployed Microsoft 365. The nonprofit organization implemented Microsoft 365 as its primary Collaboration platform to support internal communications, document sharing, and public-facing contact workflows visible on its website.
Microsoft 365 deployment at Alinéa is a cloud tenant based SaaS configuration that aligns with typical Collaboration capabilities, including Exchange Online for email, SharePoint Online for content and intranet pages, Microsoft Teams for real-time collaboration, OneDrive for personal file storage, and the Office desktop and web apps for authoring. Configuration emphasis appears to be on centralized document libraries and collaborative editing, with role based access and mailbox provisioning to support staff across programs.
The organization’s website references Microsoft 365 components, which indicates the vendor tenant is used in public contact and content delivery flows as well as internal collaboration. Operational coverage includes administrative and program teams across the Australian nonprofit, with Microsoft 365 supporting communications, knowledge management, and file sharing between staff and stakeholders.
Governance is framed around tenant administration and user lifecycle controls, with likely emphasis on permission management, retention policies, and segmented access for program areas. Microsoft 365 in this configuration positions Alinéa to standardize Collaboration controls and workflows across its 150 person workforce and outward facing web properties.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Alinéa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2023 | 2023 |
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Alinéa eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Alinéa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2008 | 2008 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Alinéa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Alinéa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Alinéa
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alinéa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alinéa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alinéa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Alinéa Technographics
Alinéa is a Non Profit organization based in Australia,
with around 150 employees and annual revenues of $15.0 million.
Alinéa operates a diverse technology stack with applications such as
Sage 1000, UserGuiding and Microsoft 365,
covering areas like ERP Financial, Digital Adoption and Collaboration.
Alinéa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, UserGuiding and Microsoft.
Alinéa recently adopted applications including
Microsoft 365 in 2021, Microsoft Azure Cloud Services in 2021 and Mitrefinch Time and Attendance in 2011,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alinéa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alinéa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alinéa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.