Romford, RM3 8QQ,
United Kingdom
Allclear Insurance Services Technographics
Allclear Insurance Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allclear Insurance Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 97 Allclear Insurance Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allclear Insurance Services has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2022, Freespee for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allclear Insurance Services is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Freespee or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allclear Insurance Services revenues, which have grown to $19.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allclear Insurance Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allclear Insurance Services Tech Stack and Enterprise Applications
Allclear Insurance Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Allclear Insurance Services implemented LiveChat as a Chatbots and Conversational AI solution on its customer-facing website. The LiveChat widget is embedded in the company website to handle inbound customer inquiries and to capture leads for its travel insurance products, positioning the application within web channel customer service and online sales workflows.
The implementation emphasizes real-time messaging capabilities typical of Chatbots and Conversational AI deployments, including agent-managed chat sessions, canned responses and transcript capture to support case tracking and policy servicing. Operational ownership is aligned to the customer service organization, with chat routing configured to direct web inquiries to service agents and to generate structured chat records for follow up, and the LiveChat deployment is scoped to Allclear Insurance Services web operations in the United Kingdom.
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Allclear Insurance Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Allclear Insurance Services implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is surfaced on the corporate website and functions as the primary hub for internal collaboration and communications.
The deployment follows a centralized Microsoft 365 tenancy approach and leverages standard Collaboration capabilities such as corporate email, Teams-based chat and meetings, cloud document storage and OneDrive synchronization, and SharePoint-based content management to support document-centric workflows. Configuration emphasis included tenant-level administration, identity and access controls, SharePoint site provisioning, and content governance to align collaboration with corporate policies. The implementation covers corporate teams in the United Kingdom and is oriented toward core business functions for collaboration, internal communications, and knowledge management.
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Allclear Insurance Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freespee | Legacy | Freespee | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, Allclear Insurance Services deployed Freespee on their website as a Call Tracking and Recording solution. Freespee was embedded as a web-based call capture layer to instrument inbound phone interactions originating from the public site and to record sessions for attribution and quality review.
Implementation focused on web-to-call capture and session-level call recording, delivering call source attribution and caller metadata to support customer acquisition and contact center workflows. Operational coverage concentrated on sales and customer service functions at Allclear Insurance Services, where recorded calls and tracking data are used for lead qualification, routing, and quality assurance. Governance was administered through website-level configuration and marketing owned controls for number insertion and tracking rules, following standard call tracking operational processes. Allclear Insurance Services Freespee Call Tracking and Recording relationship emphasizes website-sourced call instrumentation and downstream use in customer contact and acquisition workflows.
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Experience, Customer Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Allclear Insurance Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Allclear Insurance Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Allclear Insurance Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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