Allegheny County Parks and Events Department
436 Grant Street,
Pittsburgh, 15219, PA,
United States
Pittsburgh, 15219, PA,
United States
1 800-581-9145
Government
Allegheny County Parks and Events Department Technographics
Allegheny County Parks and Events Department Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allegheny County Parks and Events Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 429 Allegheny County Parks and Events Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allegheny County Parks and Events Department has purchased the following applications: CourtReserve for Reservation and Booking Management in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hyland OnBase for Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allegheny County Parks and Events Department is running and its propensity to invest more and deepen its relationship with CourtReserve , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allegheny County Parks and Events Department revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allegheny County Parks and Events Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allegheny County Parks and Events Department Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CourtReserve | Legacy | CourtReserve | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Allegheny County Parks and Events Department implemented CourtReserve, deploying CourtReserve as their Reservation and Booking Management application on the department0s public website. The deployment focused on enabling online public booking and centralized scheduling for parks facilities and event sites through an embedded web booking interface.
CourtReserve was configured to provide standard Reservation and Booking Management capabilities including calendar and time slot management, resource allocation for specific facilities, booking rules and restrictions, reservation confirmations and administrative consoles for staff. Configuration emphasized facility-level scheduling, controlled access for department administrators, and public-facing workflows for walk-up and advance reservations consistent with municipal facility operations.
The implementation integrated CourtReserve via the county website as the primary access point for citizens to make reservations, while department staff use CourtReserve0s admin tools to manage schedules and permissions. Operational coverage is scoped to the Allegheny County Parks and Events Department, aligning booking workflows with facility operations and event management across park sites.
Governance was formalized through role-based access controls, reservation policy configuration, and administrative workflows to manage approvals and scheduling conflicts. Rollout and operationalization centered on embedding CourtReserve into public booking flows and establishing internal processes for reservation administration and policy enforcement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland OnBase | Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Allegheny County Parks and Events Department implemented Hyland OnBase to provide Content Management for contracts, grants, and operational records. Allegheny County Parks and Events Department Hyland OnBase Content Management supports the department level business functions of contract administration and grant management across nine county parks.
The deployment centralized document capture, storage, and retrieval using Hyland OnBase, configured with contract lifecycle management workflows, grants management processes, document imaging and indexing, role-based access controls, and audit trail logging. The configuration emphasized automated routing and approval flows for solicitations and contract signoffs, and electronic form capture to support RFP, RFQ and IFB activities.
Integrations included Hyland OnBase linkage to electronic signature workflows with DocuSign, and operational coordination with internal county stakeholders including the County Manager, Parks Director, Law Department, County Council, and Controller. The OnBase implementation also supported grant collaboration and submission workflows used with external agencies such as PA DEP, PA DCNR, the City of Pittsburgh, Parks Foundation, and the Allegheny Regional Asset District.
Governance and process restructuring centered on codifying solicitation and vendor evaluation steps within OnBase, standardizing document sets for site visits, vendor meetings, vendor evaluation and selection, and formal contract execution. The system was used to manage more than 70 vendor contracts across nine parks generating in excess of $300,000 in annual revenues, and to manage grant awards in excess of $4 million for current and planned park projects.
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Content Management | Content Management |
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2023 | 2023 |
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Content Management | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2016 | 2016 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Allegheny County Parks and Events Department
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Allegheny County Parks and Events Department Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Allegheny County Parks and Events Department Technographics
Allegheny County Parks and Events Department is a Government organization based in United States,
with around 429 employees and annual revenues of $26.0 million.
Allegheny County Parks and Events Department operates a diverse technology stack with applications such as
CourtReserve, Cisco Webex Meetings and Hyland OnBase,
covering areas like Reservation and Booking Management, Audio Video and Web Conferencing and Content Management.
Allegheny County Parks and Events Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CourtReserve, Cisco Systems and Hyland.
Allegheny County Parks and Events Department recently adopted applications including
Atlassian Jira Service Desk in 2024, Airtable in 2024 and Akamai CDN in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Allegheny County Parks and Events Department’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Allegheny County Parks and Events Department’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Allegheny County Parks and Events Department technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.