Allegheny County Parks and Events Department
436 Grant Street,
Pittsburgh, 15219, PA,
United States
Pittsburgh, 15219, PA,
United States
1 800-581-9145
Government
Allegheny County Parks and Events Department Technographics
Allegheny County Parks and Events Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allegheny County Parks and Events Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 429 Allegheny County Parks and Events Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allegheny County Parks and Events Department has purchased the following applications: CourtReserve for Reservation and Booking Management in 2022, Doxim Striata Digital Customer Communication for Customer Engagement in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allegheny County Parks and Events Department is running and its propensity to invest more and deepen its relationship with CourtReserve , Doxim , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allegheny County Parks and Events Department revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allegheny County Parks and Events Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allegheny County Parks and Events Department Tech Stack and Enterprise Applications
Allegheny County Parks and Events Department ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CourtReserve | Legacy | CourtReserve | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Allegheny County Parks and Events Department implemented CourtReserve, deploying CourtReserve as their Reservation and Booking Management application on the department0s public website. The deployment focused on enabling online public booking and centralized scheduling for parks facilities and event sites through an embedded web booking interface.
CourtReserve was configured to provide standard Reservation and Booking Management capabilities including calendar and time slot management, resource allocation for specific facilities, booking rules and restrictions, reservation confirmations and administrative consoles for staff. Configuration emphasized facility-level scheduling, controlled access for department administrators, and public-facing workflows for walk-up and advance reservations consistent with municipal facility operations.
The implementation integrated CourtReserve via the county website as the primary access point for citizens to make reservations, while department staff use CourtReserve0s admin tools to manage schedules and permissions. Operational coverage is scoped to the Allegheny County Parks and Events Department, aligning booking workflows with facility operations and event management across park sites.
Governance was formalized through role-based access controls, reservation policy configuration, and administrative workflows to manage approvals and scheduling conflicts. Rollout and operationalization centered on embedding CourtReserve into public booking flows and establishing internal processes for reservation administration and policy enforcement.
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Allegheny County Parks and Events Department CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Doxim | Legacy | Doxim Striata Digital Customer Communication | Customer Engagement | CRM | n/a | 2012 | 2012 |
In 2012, Allegheny County Parks and Events Department deployed Doxim Striata Digital Customer Communication to support its public-facing outreach. The Doxim Striata Digital Customer Communication application is used to enable Customer Engagement on the department website, centralizing digital notices, event information, and citizen communications under a single web-delivered channel.
The implementation leverages Customer Engagement category capabilities such as template-based message composition, multiple format document generation, secure PDF delivery, personalization tokens for targeted messaging, and subscription management for citizens. Configuration work emphasized web delivery workflows, scheduled automated distributions for recurring event notices, and template controls to ensure consistent public messaging.
The system is provisioned on the county website and operates as the primary digital communication channel for Parks and Events, interfacing with public-facing content flows and online forms to trigger outbound messages. Operational coverage is department level, focused on parks and events communications across Allegheny County rather than enterprise administrative functions.
Governance centers on departmental configuration controls, template approval workflows, and role-based access for message creation and publication, with County IT accountable for hosting and user administration. The deployment is scoped to customer and citizen engagement activities for the Parks and Events Department and is maintained as part of the department's website communications stack.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Allegheny County Parks and Events Department Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2022 | 2022 |
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Allegheny County Parks and Events Department Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Content Management | Content Management |
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2023 | 2023 |
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Content Management | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Allegheny County Parks and Events Department eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Allegheny County Parks and Events Department ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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Allegheny County Parks and Events Department PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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Allegheny County Parks and Events Department TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2016 | 2016 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Allegheny County Parks and Events Department PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Allegheny County Parks and Events Department IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Allegheny County Parks and Events Department CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Allegheny County Parks and Events Department
| First Name | Last Name | Title | Function | Department | Phone | |
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Deputy CIO | CXO | IT | |
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Contracts & Grants Manager | Manager | Operations | |
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Project Manager, Parks | Manager | Operations | |
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Information Technology Project Manager | Manager | IT | |
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Apps Being Evaluated by Allegheny County Parks and Events Department Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Allegheny County Parks and Events Department IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Allegheny County Parks and Events Department digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Allegheny County Parks and Events Department Technographics
Allegheny County Parks and Events Department is a Government organization based in United States,
with around 429 employees and annual revenues of $26.0 million.
Allegheny County Parks and Events Department operates a diverse technology stack with applications such as
CourtReserve, Doxim Striata Digital Customer Communication and Cisco Webex Meetings,
covering areas like Reservation and Booking Management, Customer Engagement and Audio Video and Web Conferencing.
Allegheny County Parks and Events Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CourtReserve, Doxim and Cisco Systems.
Allegheny County Parks and Events Department recently adopted applications including
Atlassian Jira Service Desk in 2024, Airtable in 2024 and Akamai CDN in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Allegheny County Parks and Events Department’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Allegheny County Parks and Events Department’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Allegheny County Parks and Events Department technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.