Iselin, 08830, NJ,
United States
Allegiance Retail Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Allegiance Retail Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Allegiance Retail Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allegiance Retail Services has purchased the following applications: COBRA Administration Manager for Benefits Administration in 2015, NCR Voyix Freshop for eCommerce in 2018, Intuit QuickBooks Online for ERP Financial in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allegiance Retail Services is running and its propensity to invest more and deepen its relationship with COBRA Software , ADP , NCR Voyix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allegiance Retail Services revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allegiance Retail Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COBRA Software | Legacy | COBRA Administration Manager | Benefits Administration | HCM | n/a | 2015 | 2015 |
In 2015, Allegiance Retail Services implemented COBRA Administration Manager to centralize COBRA processing within its Benefits Administration function. The deployment focused on COBRA enrollment lifecycle management, including event driven eligibility tracking, statutory notice generation, participant election tracking, and document retention, with the COBRA Administration Manager configured to reflect multi state continuation rules and notification timing requirements. The application was used by HR to manage benefit elections, continuation coverage administration, appeals support, and coordination with carriers and payroll deductions. Allegiance Retail Services, through the COBRA Administration Manager, maintained detailed participant records to support compliance with federal, state and local regulations.
Operationally the COBRA Administration Manager was integrated with the company payroll and time systems, explicitly linking to ADP WorkforceNow v14 and the organization’s time and attendance implementation to synchronize eligibility data and trigger qualifying events. The system supported HR and payroll teams for a roughly 77 plus employee population across multiple states, aligning COBRA administration with existing payroll processing and benefits payment workflows. Governance was retained by HR leadership who standardized notification workflows, documentation retention, and interactions with insurers, while using the COBRA Administration Manager to produce auditable records for government inquiries and employee inquiries. The implementation emphasized procedural controls around enrollment, premium handling, and employee support within Allegiance Retail Services Benefits Administration.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Freshop | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Allegiance Retail Services implemented NCR Voyix Freshop as its eCommerce platform. The deployment targeted participating Allegiance supermarkets and member stores to enable online ordering, pickup, and delivery capabilities across the retailer's operational footprint.
Freshop design and data teams worked closely with Allegiance team members to co-design the online shopping experience and data feeds. Functional capabilities implemented included integrations with Allegiance's loyalty and digital coupon providers, automated pay-per-click sponsored products to provide Allegiance with additional revenue, and custom daily reports created by the Freshop data team for participating supermarkets.
The Freshop development team built an integration with last-mile delivery vendors so Allegiance could offer delivery in addition to pickup, and Freshop supported several member stores going live with online payment functionality for EBT SNAP and cash cards after rigorous testing by Freshop's and FNS' Quality Assurance teams. NCR Voyix Freshop also supported revenue-generating projects such as cyber Monday gift card initiatives and holiday meal special events.
Governance and rollout relied on collaborative testing cycles and coordinated handoffs between Freshop teams and Allegiance operational staff, with data-driven daily reporting used to operationalize orders, promotions, sponsored product workflows, payments, and fulfillment. The implementation positioned NCR Voyix Freshop eCommerce as the connective platform across merchandising, digital marketing, payments, and fulfillment functions for participating Allegiance locations.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2024 | 2024 |
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