Bensalem, 19020, PA,
United States
Allen Field Company Inc Technographics
Allen Field Company Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allen Field Company Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Allen Field Company Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allen Field Company Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Velaro Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allen Field Company Inc is running and its propensity to invest more and deepen its relationship with Oracle , Velaro , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allen Field Company Inc revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allen Field Company Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allen Field Company Inc Tech Stack and Enterprise Applications
Allen Field Company Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Allen Field Company Inc transitioned to Oracle NetSuite ERP, implementing an ERP Financial solution to centralize its small manufacturer accounting operations. The implementation focused on a cloud based SaaS deployment of core financial modules such as general ledger, accounts receivable, accounts payable and invoicing to establish centralized financial control aligned with manufacturing workflows. Project activities included configuration, data migration assistance and user onboarding, with support provided to the Project Coordinator during the transition to NetSuite.
Deployment architecture emphasized cloud native hosting and browser based administration to minimize on premise infrastructure for a 20 employee, United States headquartered manufacturer. Operational scope centered on finance and accounting functions, supporting billing and procurement workflows necessary for order fulfillment and supplier payments. Governance elements documented during rollout included establishing project coordination, role based access controls and formal process documentation to sustain the new ERP Financial workflows after go live.
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Allen Field Company Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Allen Field Company Inc deployed Velaro Live Chat on its public website to establish a direct web engagement channel. Velaro Live Chat is implemented within the Chatbots and Conversational AI category and is used to capture and route customer service and sales inquiries originating from product and support pages.
The implementation focused on embedding the Velaro Live Chat widget and provisioning an agent side console for real time conversations. Configuration included visitor session monitoring, proactive chat invitations triggered by page behavior, transcript capture for internal review, and standard chat logging to support asynchronous follow up. These functional capabilities reflect common Chatbots and Conversational AI workflows such as routing, queuing, and multichannel handoff.
Operational coverage is limited to the company website and the internal teams handling customer and sales inquiries, with chat transcripts retained for case tracking and knowledge capture. The deployment architecture consists of a client side embedded chat widget paired with an agent console, enabling agents to manage concurrent conversations and to hand off sessions within the console.
Governance practices implemented include establishing chat handling procedures, agent triage rules, role based access to the agent console, and training to align web engagement with existing support workflows. Documentation of chat interactions and retention of transcripts support internal process alignment for ongoing customer communications.
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Allen Field Company Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Allen Field Company Inc implemented Microsoft 365 to provide Collaboration across its 20-employee manufacturing operations. The deployment is referenced on the company website and serves as the primary productivity and collaboration platform for the organization.
The Microsoft 365 configuration centers on standard Collaboration capabilities, including hosted email, cloud document libraries, user file sync, and persistent team chat and meetings. Configuration and user provisioning are aligned with role based access controls and shared team sites to support document management and internal communications.
Microsoft 365 is surfaced on the corporate website and supports external contact flows alongside internal workflows, enabling email routing and secure document sharing between customers, suppliers, and staff. Operational coverage is organization wide, supporting sales, operations, and administrative business functions typical of a small manufacturing firm.
Governance is implemented through built in Microsoft 365 administration constructs to manage user lifecycle, permissions, and baseline data protection settings, with administrative ownership retained internally. The Microsoft 365 implementation links Allen Field Company Inc, Microsoft 365, Collaboration, and core business functions to centralize productivity and file management.
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Allen Field Company Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Allen Field Company Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Allen Field Company Inc
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Apps Being Evaluated by Allen Field Company Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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