Workington, CA14 3YJ,
United Kingdom
Allerdale Borough Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Allerdale Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Allerdale Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allerdale Borough Council has purchased the following applications: Civica Financials for Government ERP in 2008, GumGum for Artificial Intelligence Marketing in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allerdale Borough Council is running and its propensity to invest more and deepen its relationship with Civica , GumGum , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allerdale Borough Council revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allerdale Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2008 | 2009 |
In 2008, Allerdale Borough Council implemented Civica Financials. The deployment established Civica Financials as the Government ERP for the council, anchoring core financial management and payments operations.
Configuration focused on core ledger, accounts payable and receipting workflows, paired with document management integration to support electronic invoice capture and records retention. Civica Financials was configured to handle finance led workflows typical for a mid sized UK council, using business rule configuration for transaction posting and audit trails.
IDOX Forms were integrated using XML Post with XSLT transformations into Civica Comino Document Management to automate document ingestion and metadata mapping. Online payment flows originating from IDOX Forms were connected via a Web Service using WSDL to Civica Radius Icon Online Payments to enable electronic receipting and downstream reconciliation into Civica Financials.
Operational scope covered finance, revenues and customer services functions within the council, with process changes to incorporate electronic form driven document capture and payment confirmation into routine workflows. Governance workstreams defined form schema to metadata mappings, service contracts for the WSDL integration, and reconciliation procedures between Civica Financials and the payment gateway.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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