Allerdale Borough Council
Allerdale House,
Workington, CA14 3YJ,
United Kingdom
Workington, CA14 3YJ,
United Kingdom
44 30 3123-1702
Government
Allerdale Borough Council Technographics
Allerdale Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allerdale Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Allerdale Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allerdale Borough Council has purchased the following applications: Civica Financials for Government ERP in 2008, GumGum for Artificial Intelligence Marketing in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allerdale Borough Council is running and its propensity to invest more and deepen its relationship with Civica , GumGum , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allerdale Borough Council revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allerdale Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allerdale Borough Council Tech Stack and Enterprise Applications
Allerdale Borough Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2008 | 2009 |
In 2008, Allerdale Borough Council implemented Civica Financials. The deployment established Civica Financials as the Government ERP for the council, anchoring core financial management and payments operations.
Configuration focused on core ledger, accounts payable and receipting workflows, paired with document management integration to support electronic invoice capture and records retention. Civica Financials was configured to handle finance led workflows typical for a mid sized UK council, using business rule configuration for transaction posting and audit trails.
IDOX Forms were integrated using XML Post with XSLT transformations into Civica Comino Document Management to automate document ingestion and metadata mapping. Online payment flows originating from IDOX Forms were connected via a Web Service using WSDL to Civica Radius Icon Online Payments to enable electronic receipting and downstream reconciliation into Civica Financials.
Operational scope covered finance, revenues and customer services functions within the council, with process changes to incorporate electronic form driven document capture and payment confirmation into routine workflows. Governance workstreams defined form schema to metadata mappings, service contracts for the WSDL integration, and reconciliation procedures between Civica Financials and the payment gateway.
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Allerdale Borough Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Allerdale Borough Council deployed GumGum as an Artificial Intelligence Marketing solution on its public website. Allerdale Borough Council uses GumGum on their website to enable contextual advertising and on‑site audience targeting that supports the council's digital communications and marketing functions.
The implementation involved embedding GumGum at the site level to operate within page content and surface contextual and image recognition signals, reflecting common Artificial Intelligence Marketing capabilities such as contextual analysis, content targeting, and campaign tagging. Operational ownership sits with the council's digital communications and web operations teams, who manage configuration, content categories, and campaign oversight across the council website.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Allerdale Borough Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Allerdale Borough Council implemented Microsoft 365 as its Collaboration platform. The council deployed Microsoft 365 to centralize email, document sharing, and team communication across municipal services and public-facing channels.
The implementation emphasized core Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time meetings and chat, and OneDrive for Business for personal file sync and sharing. Microsoft 365 is used on the council website, indicating Microsoft 365 services are surfaced in public content or authentication flows.
Operational coverage targeted council administrative departments and elected officials, supporting collaborative workflows for service delivery, internal communications, and records management. Governance focused on tenant administration, role based access controls, and information governance practices consistent with public sector requirements.
Configuration and rollout followed standard Collaboration patterns, including tenant provisioning, user account and mailbox configuration, SharePoint site creation and template use, Teams channel setup, and OneDrive storage assignments. The implementation of Microsoft 365 provided a unified Collaboration environment for Allerdale Borough Council across internal and external communication touchpoints.
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Collaboration | Collaboration |
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2020 | 2020 |
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Allerdale Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Allerdale Borough Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Allerdale Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Allerdale Borough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Allerdale Borough Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Allerdale Borough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Allerdale Borough Council Technographics
Allerdale Borough Council is a Government organization based in United Kingdom,
with around 250 employees and annual revenues of $32.0 million.
Allerdale Borough Council operates a diverse technology stack with applications such as
Civica Financials, GumGum and Microsoft 365,
covering areas like Government ERP, Artificial Intelligence Marketing and Collaboration.
Allerdale Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Civica, GumGum and Microsoft.
Allerdale Borough Council recently adopted applications including
Freshdesk Messaging (Formerly Freshchat) in 2020, Workplace by Facebook in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Allerdale Borough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Allerdale Borough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Allerdale Borough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.