Chessington, KT9 1SN,
United Kingdom
Alliance Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alliance Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3900 Alliance Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alliance Healthcare has purchased the following applications: SAP Business Suite for ERP Financial in 2010, BITE Applicant Manager for Applicant Tracking System in 2016, Bonita Process Mining for Process Mining in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alliance Healthcare is running and its propensity to invest more and deepen its relationship with SAP , Sage , BITE GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alliance Healthcare revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alliance Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Alliance Healthcare implemented SAP Business Suite as its core ERP Financial application to centralize finance operations across its distribution business. The deployment focused on SAP Business Suite financial modules, aligning general ledger, accounts payable, accounts receivable and financial reporting to support company financial governance and statutory reporting requirements.
The implementation encompassed SAP ERP and Warehouse Management Systems integration alongside financial configuration work, with functional emphasis on transaction accounting, period close orchestration and financial data consolidation. Configuration work included standard ERP Financial controls, chart of accounts alignment and interfaces to operational modules to ensure consistent posting and reconciliation across logistics and warehouse workflows.
Integration architecture tied SAP Business Suite to an Oracle based logistics stack, Pivotal CRM for customer and sales workflows, and Qlikview BI through ETL and application integration layers, enabling finance to consume operational and CRM-derived transactional data. Operational coverage was coordinated by the Portugal Business Applications Manager who oversaw support and development teams, and managed internal, external and outsourced resources to maintain cross-system data flows and BI feeds.
Governance and rollout emphasized Business IT alignment driven by KPIs and strategic objectives, with program management directing implementations in SAP ERP, WM Systems, CRM, BI and ETL. Alliance Healthcare reported successful project deliveries through this coordinated model while retaining centralized financial processes in the ERP Financial system.
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ERP Financial | ERP Financial Management |
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2014 | 2015 |
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ERP Financial | ERP Financial Management |
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2019 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BITE GmbH | Legacy | BITE Applicant Manager | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Alliance Healthcare implemented BITE Applicant Manager as its Applicant Tracking System. The BITE Applicant Manager is deployed to power Alliance Healthcare's public careers site and to capture applicant submissions originating from online job postings. The implementation focuses on recruitment and HR business functions and centralizes applicant intake for open vacancies posted on the corporate careers portal.
Configuration of BITE Applicant Manager aligns with standard Applicant Tracking System workflows, including job posting management, web-based application forms, candidate profile and lifecycle tracking, workflow automation for hiring stages, and administrative controls for vacancy management. The deployment leverages resume capture and candidate record management together with communication templates and reporting capabilities typical of the category. BITE Applicant Manager is referred to by name on the careers page as the system for submitting applications.
Operational ownership sits with Alliance Healthcare recruiting and HR teams who use the BITE Applicant Manager to manage requisitions, screen candidates, update application status and maintain a centralized applicant database. Governance emphasizes consistent posting and screening workflows routed through the careers site to ensure applicants enter via the BITE Applicant Manager application flow, with administrative controls to manage access and process states.
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Applicant Tracking System, Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2003 | 2003 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bonitasoft | Legacy | Bonita Process Mining | Process Mining | Analytics and BI | n/a | 2016 | 2017 |
In 2016, Alliance Healthcare deployed Bonita Process Mining as part of a virtualized platform approach that the CIO identified as a major focus of the company’s digitalization strategy. The project was launched to improve the quality of customer service by improving the processing of complaints through specialists in Alliance Healthcare agencies, and to help Customer Service Advisors assigned to priority call handling augment performance and customer service quality. The narrative centers on complaint handling and priority call workflows as the core business functions targeted by the Process Mining initiative.
Bonita Process Mining was configured to deliver process discovery and end to end workflow visualization for complaint intake and resolution, exposing process variants, handoffs between agency specialists and customer service advisors, and bottleneck locations in the complaint lifecycle. The implementation included analytic dashboards and variant analysis to surface prioritization patterns and throughput constraints, aligning with standard Process Mining capabilities such as conformance checking and performance analysis. The Bonita Process Mining name and Process Mining category were used to instrument and visualize operational workflows across the network of agencies.
Deployment leveraged a virtualized platform architecture to centralize process analytics and decouple operator assignments from physical agency sites, enabling specialists to process complaints independently of their original agency locations. Operational coverage focused on customer service, telephony operations, and operational marketing stakeholders across Alliance Healthcare agencies in the United Kingdom, with governance changes to standardize complaint handling workflows and introduce continuous process monitoring. The implementation narrative emphasizes structural process reengineering and platform centralization rather than specific measured outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2012 | 2012 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2025 | 2025 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2010 | 2010 |
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Supply Chain Management | SCM |
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2025 | 2025 |
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Warehouse Management | SCM |
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2010 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2010 | 2010 |
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2002 | 2002 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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