AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Allo Taxi Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adyen Legacy Adyen Payment Processing ERP Financial Management n/a 2020 2020
In 2020, Allo Taxi implemented Adyen for Payment Processing on its public website. The deployment targets online fare collection and customer-facing checkout flows for Allo Taxi customers in Lebanon, integrating Adyen into the site to enable electronic card acceptance and transaction capture. Allo Taxi, a transportation company of approximately 100 employees, uses Adyen as the Payment Processing application tied directly to its web booking experience. The implementation reflects standard Payment Processing modules, including a payment gateway, hosted payment pages or client-side checkout components, tokenization for card data protection, and the authorization, capture, settlement and reconciliation workflows typical of payment platforms. Integration is focused on the website checkout and server-side payment APIs to record transactions in operational systems, with operational ownership and governance concentrated around IT and finance functions responsible for payment capture, settlement cycles and dispute handling as part of routine Payment Processing operations.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelpNow Legacy LiveHelpNow Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014 Allo Taxi implemented LiveHelpNow Live Chat on its customer-facing website, deploying a website-embedded chat widget under the Chatbots and Conversational AI category. The deployment places LiveHelpNow Live Chat at the front line of passenger engagement, enabling synchronous web conversations between visitors and company agents. Architecture follows the standard browser client and agent console pattern, with real-time messaging and session persistence delivered through the vendor platform. Functional capabilities in use include live agent chat, canned responses for common inquiries, offline message capture, and session transcripts for follow up, reflecting core LiveHelpNow Live Chat features. Operational scope is focused on customer support and booking coordination through allotaxi.com.lb, routing web conversations to frontline agents and folding transcripts into existing support workflows for agent handoff and service continuity.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avaya Legacy Avaya Aura Collaboration Collaboration x 2015 2016
In 2015, Allo Taxi deployed Avaya Aura as the core communications platform, executing an Avaya IP Office contact centre implementation to centralize customer call handling. The deployment is categorized as Collaboration and was targeted at supporting the transport operator's customer service and dispatch communications. Avaya Aura provided IP telephony and session management functions while the Avaya IP Office contact centre delivered queuing and agent routing capabilities. The architecture combined on premises IP telephony with contact centre modules including automatic call distribution, interactive voice response and agent desktop controls, providing CTI enabled call handling consistent with Collaboration applications. Operational scope focused on the customer service and dispatch functions within Allo Taxi's operations, standardizing inbound call workflows and agent routing. Governance emphasized consolidation of contact centre processes and assignment of operational ownership to the service management team during rollout.
Collaboration Collaboration 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Allo Taxi

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Allo Taxi Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Allo Taxi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Allo Taxi digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Allo Taxi Technographics
Allo Taxi is a Transportation organization based in Lebanon, with around 100 employees and annual revenues of $15.0 million.
Allo Taxi operates a diverse technology stack with applications such as Adyen, LiveHelpNow Live Chat and Avaya Aura, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Allo Taxi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adyen, LiveHelpNow and Avaya.
Allo Taxi recently adopted applications including Adyen in 2020, Oracle Moat in 2020 and Avaya Aura in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Allo Taxi’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Allo Taxi’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Allo Taxi technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.