Alternate Computerversand Technographics
Alternate Computerversand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alternate Computerversand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 455 Alternate Computerversand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alternate Computerversand has purchased the following applications: Klarna Payments for Payment Processing in 2020, Microsoft 365 for Collaboration in 2020, Epoq for Document Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alternate Computerversand is running and its propensity to invest more and deepen its relationship with Klarna , Apple , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alternate Computerversand revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alternate Computerversand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alternate Computerversand Tech Stack and Enterprise Applications
Alternate Computerversand ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Alternate Computerversand implemented Klarna Payments on its website. Klarna Payments is deployed as the Payment Processing solution for alternate.de, serving as the primary payment acceptance and authorization layer for the online checkout experience.
The implementation is a web-integrated deployment embedded into the e-commerce checkout flow, combining client-side payment widgets and server-side transaction calls to support payment method orchestration, tokenization, authorization, and settlement handoff typical of Payment Processing platforms. Functional capabilities implemented include customer-facing payment options at checkout, transaction authorization flows, and automated handoff for downstream order capture.
Operational scope is focused on Alternate Computerversand's online commerce business function, covering order capture, checkout operations, and finance reconciliation processes on the German website. Governance and operational ownership sit with commerce and finance teams who manage payment configuration and dispute workflows, with rollout implemented directly into the live checkout of the primary site.
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Payment Processing | ERP |
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2022 | 2022 |
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Alternate Computerversand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Alternate Computerversand deployed Microsoft 365 as its Collaboration platform. The company documents Microsoft 365 usage on its website, and the suite functions as the primary cloud collaboration environment for the retailer.
The Microsoft 365 implementation centers on core Collaboration capabilities including Exchange Online for enterprise email, Microsoft Teams for realtime communication, SharePoint and OneDrive for document management, and Office web apps for browser based productivity. Configuration emphasis is on a centralized Microsoft 365 tenant, tenant level identity and access control, and standard provisioning patterns to support browser access and internal collaboration workflows.
Operational coverage extends across corporate communications, merchandising, customer service, and back office business functions within the German retail organization of 455 employees. Governance is exercised through centralized IT administration with policy driven access controls and document governance to standardize collaboration practices and secure content surfaced via the company website.
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Alternate Computerversand Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epoq | Legacy | Epoq | Document Management | Content Management | n/a | 2017 | 2017 |
In 2017, Alternate Computerversand deployed Epoq as its Document Management solution on its public website. The implementation centralized customer-facing product documentation, manuals, and specification sheets under Epoq, enabling structured storage and web delivery of documents directly from the site. Epoq is used to store, index, and serve document assets that support e-commerce product pages and customer help content.
The Epoq deployment emphasizes document repository capabilities, version control, metadata indexing, and search-oriented retrieval to support fast access to technical content. Integration is implemented on the corporate website to surface documents alongside product listings and support portal pages, and the configuration includes editorial workflows, role-based access controls, and audit logging to manage content lifecycle. Operational scope covers product management, customer support, and marketing functions that reference published documents, with governance centered on content approval workflows and periodic review processes.
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Alternate Computerversand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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Alternate Computerversand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Alternate Computerversand TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Alternate Computerversand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Alternate Computerversand
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Alternate Computerversand Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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