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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Alternative Living Solutions Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intentive Technologies Legacy Kommunicate Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Alternative Living Solutions implemented Kommunicate on its public website, deploying Kommunicate as the Chatbots and Conversational AI application to handle web-based client engagement and visitor inquiries. The implementation is focused on site-level conversational self-service, positioning Kommunicate to manage initial client contacts, automated responses, and routing conversations to staff when needed. This deployment reflects a small organization footprint with the solution serving as the primary web chat channel for client-facing functions. The technical footprint centers on an embedded web chat widget that connects to Kommunicate's cloud-hosted conversation platform, providing conversational workflows, automated reply logic, human handoff routing, and an administrative console for message history and configuration. Operational governance and day-to-day configuration are scoped to an internal administrator group, who maintain conversation flows and widget settings through the Kommunicate admin interface and by updating the website integration code. The implementation uses standard Chatbots and Conversational AI functional modules such as intent-based responses, FAQ automation, and live chat escalation to support client intake and ongoing web interactions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreshLime Legacy FreshLime Customer Engagement CRM n/a 2021 2021
In 2021, Alternative Living Solutions deployed FreshLime as a Customer Engagement solution. Alternative Living Solutions uses FreshLime to centralize web-based client intake and customer interactions, embedding FreshLime on their website to create a single access point for prospective clients and referrers. FreshLime was configured to capture web leads through an embedded site widget, generate persistent customer profiles, and route incoming messages to designated staff. Functional capabilities implemented reflect Customer Engagement workflows, including contact capture, conversational messaging, and coordination of appointments or visits for care teams. Operational coverage is focused on intake, care coordination, and front desk functions within the United States, with role-based access controls and assigned ownership for inbound inquiries. Governance priorities included maintaining intake form content, messaging templates, and intake handling processes to keep web-sourced engagement aligned with clinical intake procedures.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at Alternative Living Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Alternative Living Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alternative Living Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alternative Living Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Alternative Living Solutions Technographics
Alternative Living Solutions is a Healthcare organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Alternative Living Solutions operates a diverse technology stack with applications such as Kommunicate, Microsoft 365 and FreshLime, covering areas like Chatbots and Conversational AI, Collaboration and Customer Engagement.
Alternative Living Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intentive Technologies, Microsoft and FreshLime.
Alternative Living Solutions recently adopted applications including Amazon EC2 in 2023, Amazon S3 in 2023 and Amazon CloudFront in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alternative Living Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Alternative Living Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alternative Living Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.