Altima Assurances Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Altima Assurances and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 91 Altima Assurances employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Altima Assurances has purchased the following applications: Bonita Process Mining for Process Mining in 2015, Microsoft 365 for Collaboration in 2019, Coveo Qubit CommerceAI for Personalization and Product Recommendations in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altima Assurances is running and its propensity to invest more and deepen its relationship with Bonitasoft , Microsoft , Coveo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altima Assurances revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altima Assurances intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bonitasoft | Legacy | Bonita Process Mining | Process Mining | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Altima Assurances deployed Bonita Process Mining under the Process Mining category to automate satisfaction survey workflows and complaints handling as part of a comprehensive overhaul of the company information system tied to integration with the MAIF group. The initiative focused on automation and orchestration of customer support processes to improve compliance, responsiveness and operational consistency.
The implementation began with a study phase to catalogue and prioritize processes into top priority, digitize as is, and transform buckets. Functional capabilities delivered with Bonita Process Mining included claims management workflows, customer satisfaction survey automation, reporting orchestration, compliance sheet workflow automation and exemption handling, leveraging Bonita platform tools and connectors for rapid design and deployment. The first fully automated process was operational in three months, with new processes deployed at an approximate two month cadence.
Operational responsibilities were structured with IT managing platform version upgrades and technical updates, business teams owning day to day operational aspects of their processes, and CGI serving as consulting partner and integrator. Deployment coverage concentrated on customer support and business operations teams within Altima Assurances in France, aligning process design to MAIF group requirements while improving cross team visibility and collaboration.
Governance and rollout were intentionally lean, delivering ten automated processes in a few months using 1.5 full time equivalents for development and integration and 0.5 full time equivalent for analysis. Reported benefits to users included teams refocused on value adding work, improved visibility and productivity, and stronger intra team collaboration following the Bonita Process Mining deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Altima Assurances implemented Microsoft 365 to provide enterprise Collaboration capabilities, and the vendor footprint is visible on their public website. The Microsoft 365 deployment establishes cloud hosted productivity services for email, document collaboration, and synchronous communication across the company.
The implementation centers on core Collaboration modules such as Exchange Online for corporate email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document libraries, and OneDrive for personal file synchronization, with Microsoft 365 named as the application in their environment. Configuration is consistent with a tenant based SaaS architecture that consolidates collaboration workloads under a single Microsoft 365 tenancy.
Operationally Microsoft 365 supports core business functions including underwriting, claims processing, sales, and corporate administration, aligning Collaboration usage with insurance business workflows. Governance is organized around centralized tenant administration, user provisioning and role based access controls, and data classification policies to manage document sharing and regulatory compliance in France.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Qubit CommerceAI | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019 Altima Assurances deployed Coveo Qubit CommerceAI to deliver Personalization and Product Recommendations on its public website. The deployment focused on customer-facing product recommendation and on-site personalization to support insurance product discovery and cross-sell across the site.
Coveo Qubit CommerceAI was configured to apply behavioral and contextual signals to power recommendation engines, session-based personalization, dynamic product blocks, and real-time relevance ranking. Functional capabilities implemented align with the Personalization and Product Recommendations category and included rule-driven personalization, machine-learned ranking, and a management console for campaign configuration.
Operational scope covered the company website and impacted digital marketing and customer experience workflows for product presentation and selection. Administration and ongoing tuning were managed through the Coveo Qubit CommerceAI interface, enabling marketing and digital teams to adjust personalization rules and content flows.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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