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Altisource Technographics
Altisource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altisource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1160 Altisource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Altisource has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Greenhouse ATS for Applicant Tracking System in 2013, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altisource is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altisource revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altisource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Altisource Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 Altisource initiated a global implementation of Oracle Cloud ERP. The program ran from March 2017 through August 2018 and was scoped to address ERP Financial functions across finance and human resources with deployment teams operating in Europe, United States, India and South America.
Altisource implemented Oracle Cloud ERP to cover ERP Financials, Planning and Budgeting, Procurement, Contract Management, and HCM. Configuration work focused on financial close and accounting structures, planning and budgeting workflows, procure to pay processes, contract lifecycle management capabilities, and core human capital management processes.
The implementation used Oracle Cloud ERP as a cloud hosted SaaS application with a centralized program approach to support regional operational requirements across multiple geographies. Operational coverage included finance and HR departments globally, with delivery organized across more than 150 resources spread across the four regions.
Governance was delivered through a centralized PMO model that coordinated configuration, testing, and rollout activities over the 17 month program. The governance structure emphasized cross functional alignment between finance, procurement, contract management, and HR to manage scope, change control, and deployment sequencing.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Altisource implemented Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS instance is embedded on Altisource's public career site to capture applicant submissions and centralize candidate records for recruiting workflows.
Implementation concentrated on core Applicant Tracking System capabilities, including job requisition publishing to the career site, candidate pipeline management with stage-based workflows, interview scheduling, and structured hiring scorecards. Configuration work emphasized role-based access and workflow automation to standardize recruiter and hiring manager activities within Greenhouse ATS.
Operational integration is focused on the company recruiting and HR function, with the Greenhouse ATS integration handling job posting presentation, application intake on the website, and the progression of applicants through interview and evaluation stages. The deployment model aligns with typical cloud-hosted Applicant Tracking System patterns, with administrative controls and hiring process configuration managed through the Greenhouse ATS console.
Governance centered on formalizing hiring workflows, assigning recruiter and hiring manager permissions, and configuring requisition and candidate lifecycle policies inside Greenhouse ATS. Greenhouse ATS serves as Altisource's primary Applicant Tracking System on its website to orchestrate candidate intake and recruitment process management.
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Core HR | HCM |
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2017 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Altisource implemented TeamSupport SnapEngage on its website. TeamSupport SnapEngage is a Chatbots and Conversational AI application deployed to provide real time web chat and conversational entry points for customer support and inquiry triage.
The implementation leveraged an embedded chat widget with conversational routing, automated responses, agent handoff, transcript capture and session routing to support teams. Deployment focused on integration with Altisource web properties to capture inbound customer conversations and route them to support agents, aligning with existing support workflows. Governance work included configuring conversational scripts, escalation rules and agent availability schedules to standardize handoff and response procedures. The TeamSupport SnapEngage deployment centralized web based intake and live chat handling for customer support operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2018 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Altisource
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Altisource Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||