Somerset, 42501-2928, KY,
United States
Alton Blakley Ford Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alton Blakley Ford and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Alton Blakley Ford employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alton Blakley Ford has purchased the following applications: Callrevu for Call Center in 2023, CrownPeak Universal Consent Platform (formerly Evidon) for Governance, Risk and Compliance in 2016, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alton Blakley Ford is running and its propensity to invest more and deepen its relationship with Callrevu , Contentsquare , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alton Blakley Ford revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alton Blakley Ford intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Callrevu | Legacy | Callrevu | Call Center | CRM | n/a | 2023 | 2023 |
In 2023 Alton Blakley Ford deployed Callrevu as a Call Center solution on its website. The implementation embeds Callrevu as a website embedded call capture and management layer to surface web originated phone leads directly to dealership staff. The deployment scope is dealership level, supporting sales and service phone workflows within a small dealer environment consistent with a 10 employee organization. Callrevu provides a centralized inbound call handling channel and call source attribution tied to web traffic from the company website.
Callrevu was configured as a cloud hosted Call Center application with standard functional modules such as inbound call tracking, call recording, call detail capture, and call analytics to provide operational visibility. Configuration and routing focused on dealership level admin controls, call routing rules, and call tagging to align with sales and service business functions. Governance and operational ownership sit with dealer management and frontline sales and service teams who manage routing, follow up, and day to day call handling.
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CrownPeak | Legacy | CrownPeak Universal Consent Platform (formerly Evidon) | Governance, Risk and Compliance | TRM | n/a | 2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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