Shipley, BD17 7DA,
United Kingdom
Altrigen Solutions Technographics
Altrigen Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altrigen Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Altrigen Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Altrigen Solutions has purchased the following applications: Slack Connect for Collaboration in 2022, Vivantio for IT Service Management in 2021, GoDaddy for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altrigen Solutions is running and its propensity to invest more and deepen its relationship with Salesforce , Vivantio , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altrigen Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altrigen Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Altrigen Solutions Tech Stack and Enterprise Applications
Altrigen Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Altrigen Solutions implemented Slack Connect as its Collaboration platform to centralize client-facing and internal messaging for the UK based professional services firm. Slack Connect serves as a Collaboration application supporting external channels for client engagement alongside internal channels for project coordination, and Altrigen Solutions uses Slack presence on their website to surface real-time contact points for prospects and clients.
The implementation focused on configuring Slack Connect workspaces, channel structures, guest access controls, and file sharing permissions consistent with Collaboration best practices. Operational scope covered company-wide adoption across all functions involved in client delivery, with administrator provisioning and channel governance established to control external partner access and maintain message and file visibility. Rollout included configuration of collaboration modules and user access policies, and the Slack Connect application name is retained as the focal integration point for client communication workflows.
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Altrigen Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivantio | Legacy | Vivantio | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Altrigen Solutions implemented Vivantio as its IT Service Management platform on its public-facing website. The deployment focuses on customer-facing ticket capture and internal IT support workflows for the seven-person professional services firm, positioning Vivantio as the primary system for case intake and lifecycle management.
Configured capabilities reflect standard IT Service Management functionality, including incident and service request ticketing, a customer self-service portal, knowledge base content publication, SLA tracking, and workflow automation for assignment and escalation. Vivantio is surfaced through the company website to centralize case creation and to standardize triage, routing, and resolution processes across IT and customer support functions. Governance is lightweight and managed by internal staff, with configuration-focused administration and web portal controls used to manage user access and request categorization.
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Altrigen Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Altrigen Solutions deployed GoDaddy for Application Hosting and Computing Services to host its corporate website. The implementation uses GoDaddy hosting and domain management capabilities to provide site hosting, DNS and domain registration, and SSL provisioning for the company web presence, reflecting a compact vendor-managed hosting architecture appropriate for a seven person professional services firm.
Operational scope is the Altrigen corporate website serving clients in the United Kingdom, with site administration and content updates handled through the GoDaddy control panel by internal staff. Business functions impacted include marketing and client-facing business development, with governance concentrated at the account level using vendor console access controls and standardized processes for domain renewals, DNS changes, and certificate management.
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IT Decision Makers and Key Stakeholders at Altrigen Solutions
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Apps Being Evaluated by Altrigen Solutions Executives
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