AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Alumio Tech Stack and Enterprise Applications

Alumio ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2021 2021
Alumio CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallPage Legacy CallPage Automatic Call Distributor (ACD) Call Center CRM n/a 2021 2021
In 2021, Alumio deployed CallPage Automatic Call Distributor (ACD) on its public website. The implementation uses CallPage Automatic Call Distributor (ACD) as a Call Center application to capture inbound website call requests and manage real time callback sessions for customer-facing teams. The deployment centered on ACD capabilities typical of web‑centric call distribution, including configurable call routing rules, queue management, automated callback scheduling and agent assignment workflows. Configuration focused on web widget behavior, caller capture fields and routing logic to ensure incoming website interactions are converted to phone callbacks and distributed to available agents. Integration work was limited to embedding the CallPage widget into Alumio’s public site, preserving the web to telephony handoff flow. Operational coverage targeted customer contact handling for sales and support functions, with ACD routing events and callback requests delivered to internal phone lines and agent groups through the embedded widget. Governance and operational ownership were established internally to maintain routing rules and widget configuration, with change control applied to callback parameters and business hours handling. The implementation emphasized lightweight web deployment and ongoing configuration management by Alumio’s digital operations team rather than a third party.
Customer Experience CRM 2019 2019
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2024 2024
Tag Management CRM 2020 2020
Alumio AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoominfo Legacy Zoominfo Chat Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
Alumio Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2022 2022
Alumio ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Alumio TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
Alumio IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Alumio

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Alumio Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alumio IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alumio digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Alumio Technographics
Alumio is a Professional Services organization based in Netherlands, with around 70 employees and annual revenues of $7.0 million.
Alumio operates a diverse technology stack with applications such as Stripe Payments, CallPage Automatic Call Distributor (ACD) and Zoominfo Chat, covering areas like Payment Processing, Call Center and Chatbots and Conversational AI.
Alumio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, CallPage and Zoominfo.
Alumio recently adopted applications including Hubspot Marketing Automation in 2024, Zoominfo Chat in 2024 and Amazon EC2 in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alumio’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Alumio’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alumio technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.