Groningen, 9728 JS,
Netherlands
Alumio Technographics
Alumio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alumio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Alumio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Alumio has purchased the following applications: Stripe Payments for Payment Processing in 2021, CallPage Automatic Call Distributor (ACD) for Call Center in 2021, Zoominfo Chat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alumio is running and its propensity to invest more and deepen its relationship with Stripe , CallPage , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alumio revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alumio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alumio Tech Stack and Enterprise Applications
Alumio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
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Alumio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallPage | Legacy | CallPage Automatic Call Distributor (ACD) | Call Center | CRM | n/a | 2021 | 2021 |
In 2021, Alumio deployed CallPage Automatic Call Distributor (ACD) on its public website. The implementation uses CallPage Automatic Call Distributor (ACD) as a Call Center application to capture inbound website call requests and manage real time callback sessions for customer-facing teams.
The deployment centered on ACD capabilities typical of web‑centric call distribution, including configurable call routing rules, queue management, automated callback scheduling and agent assignment workflows. Configuration focused on web widget behavior, caller capture fields and routing logic to ensure incoming website interactions are converted to phone callbacks and distributed to available agents.
Integration work was limited to embedding the CallPage widget into Alumio’s public site, preserving the web to telephony handoff flow. Operational coverage targeted customer contact handling for sales and support functions, with ACD routing events and callback requests delivered to internal phone lines and agent groups through the embedded widget.
Governance and operational ownership were established internally to maintain routing rules and widget configuration, with change control applied to callback parameters and business hours handling. The implementation emphasized lightweight web deployment and ongoing configuration management by Alumio’s digital operations team rather than a third party.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2020 | 2020 |
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Alumio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Alumio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Alumio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Alumio TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Alumio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Alumio
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alumio Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||