Reading, 19607, PA,
United States
Alvernia University Technographics
Alvernia University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alvernia University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 293 Alvernia University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alvernia University has purchased the following applications: Transact Payments (formerly Cashnet) for Payment Processing in 2018, SnatchBot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alvernia University is running and its propensity to invest more and deepen its relationship with Transact Campus , Visa , SnatchBot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alvernia University revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alvernia University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alvernia University Tech Stack and Enterprise Applications
Alvernia University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transact Campus | Legacy | Transact Payments (formerly Cashnet) | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Alvernia University implemented Transact Payments (formerly Cashnet) for Payment Processing, deploying the vendor's web-hosted payment portal to handle online tuition, fees, and campus transaction acceptance via the university website. The deployment used website-embedded checkout flows and a branded payment portal hosted by Transact Payments (formerly Cashnet) to centralize electronic payment intake. The implementation positioned Transact Payments (formerly Cashnet) as the campus payment gateway for web-based billing and collections.
Configuration covered standard Payment Processing capabilities including online checkout, credit card and ACH acceptance, payment plan management, electronic receipt generation, and automated settlement and reconciliation routines consistent with higher education payment platforms. Role-based access controls were applied to Student Accounts, the Bursar office, and the Business Office to support payment posting, adjustments, and batch reporting. Integration points centered on the university website payment flows and internal reconciliation processes.
Operational coverage focused on web-facing payment acceptance and downstream financial workflows for billing, collections, and cashiering across campus administrative units. Governance incorporated centralized payment intake and reconciliation procedures to align campus controls with third-party processing, and configuration prioritized transaction visibility for finance teams. The deployment narrative identifies Transact Payments (formerly Cashnet) as Alvernia University’s institutional Payment Processing solution integrated into the university website.
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Payment Processing | ERP |
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2021 | 2021 |
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Alvernia University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnatchBot | Legacy | SnatchBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Alvernia University deployed SnatchBot on its public website. The SnatchBot implementation uses the Chatbots and Conversational AI category to provide automated conversational flows for web visitors and to handle routine inquiries. The deployment is delivered as an embedded web chat widget, configured to present guided responses to frequently asked questions, capture contact details for follow up, and escalate complex queries to human staff when needed.
Operational coverage is focused on the university public facing site, supporting admissions inquiries, general information requests, and basic student services automation. Governance for the SnatchBot instance is managed through content and conversation script ownership by web communications and admissions stakeholders, with iterative updates to conversational flows and FAQ content. Integrations are limited to the website embedding described in source notes, no additional system integrations are specified.
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Alvernia University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Alvernia University eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Alvernia University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2021 | 2021 |
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Alvernia University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Alvernia University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Alvernia University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Alvernia University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Alvernia University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alvernia University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||