Alzheimer Society of Durham Region
1600 Stellar Dr., Suite 202,
Whitby, L1N 9B2, ON,
Canada
Whitby, L1N 9B2, ON,
Canada
1 905-576-2567
Non Profit
Alzheimer Society of Durham Region Technographics
Alzheimer Society of Durham Region Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alzheimer Society of Durham Region and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Alzheimer Society of Durham Region employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alzheimer Society of Durham Region has purchased the following applications: Athena Penelope for Case Management in 2017, Zoom for Audio Video and Web Conferencing in 2022, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alzheimer Society of Durham Region is running and its propensity to invest more and deepen its relationship with Athena Software , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alzheimer Society of Durham Region revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alzheimer Society of Durham Region intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alzheimer Society of Durham Region Tech Stack and Enterprise Applications
Alzheimer Society of Durham Region ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Athena Software | Legacy | Athena Penelope | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Alzheimer Society of Durham Region implemented Athena Penelope for Case Management. As Gillian Barrie, Director of Clinical Services at ASDR explained, since completing the initial implementation of Penelope they have expanded Penelope’s use across the agency and have started to take advantage of Penelope’s suite of client engagement features to make their referral process easier.
The Athena Penelope deployment consolidated client records and intake workflows into a single Case Management platform, with configuration focused on referral tracking, client engagement touchpoints, case notes and service planning, and standard reporting to support clinical delivery. Implementation work emphasized configurable workflows and client-facing engagement features to simplify referral capture and follow up, aligning operational processes with the application’s built-in case lifecycle management capabilities.
Operational coverage moved from an initial clinical services pilot to agency-wide usage, with governance centralized under clinical services to standardize referral handling and client records across teams. Rollout was iterative, expanding feature use after the core implementation and reconfiguring referral workflows to leverage Athena Penelope’s client engagement modules, improving consistency of case documentation and cross-team access to client information.
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Alzheimer Society of Durham Region Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, the Alzheimer Society of Durham Region implemented Zoom as its Audio Video and Web Conferencing solution. The organization is using Zoom on their website to surface virtual meeting links and to host remote client-facing sessions alongside internal collaboration workflows.
Zoom provides cloud-hosted audio, video, and web conferencing capabilities such as scheduled meetings, participant chat, screen sharing, and session recording, which the Alzheimer Society of Durham Region leverages to support staff meetings and public education sessions. The Zoom application also supports meeting management and attendee controls consistent with the Audio Video and Web Conferencing category.
Deployment follows a SaaS model through Zoom Video Communications, with meeting instances and scheduling surfaced via links embedded on the Alzheimer Society of Durham Region website. Operational coverage targets staff, volunteers, and client-facing programs across Durham Region, enabling virtual access to support groups and informational events.
Governance emphasizes centralized account administration for scheduling and access management, with day to day use organized around program delivery teams and administrative staff. Operational workflows are structured to publish sessions on the public website and manage participation through Zoom administrative controls and meeting-level attendee management.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Alzheimer Society of Durham Region CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Alzheimer Society of Durham Region deployed Hotjar on its public website to capture on-page behavioral analytics and session level interaction data. The implementation focused on live site instrumentation rather than back office integration, with tracking embedded in core information and donation pages to observe navigation and form interactions.
The deployment used Hotjar capabilities common to Customer Experience implementations, including Heatmaps, Session Recordings, Funnels and on-site Feedback widgets, with Hotjar configured to capture click, scroll and form engagement metrics. Configuration emphasized standard Customer Experience workflows for identifying usability barriers and content engagement, retaining product terminology such as recordings and heatmaps to support UX analysis.
Operational ownership was kept within the organization and its web stakeholders, with access controls and role based visibility applied to Hotjar dashboards and recordings. The implementation included consent and data retention settings aligned with Canadian privacy expectations to govern session capture and feedback collection on the Alzheimer Society of Durham Region website.
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Donor and Fundraising Management | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Alzheimer Society of Durham Region IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Alzheimer Society of Durham Region
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alzheimer Society of Durham Region Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alzheimer Society of Durham Region IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alzheimer Society of Durham Region digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Alzheimer Society of Durham Region Technographics
Alzheimer Society of Durham Region is a Non Profit organization based in Canada,
with around 30 employees and annual revenues of $3.0 million.
Alzheimer Society of Durham Region operates a diverse technology stack with applications such as
Athena Penelope, Zoom and Hotjar,
covering areas like Case Management, Audio Video and Web Conferencing and Customer Experience.
Alzheimer Society of Durham Region has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Athena Software, Zoom Video Communications and Contentsquare.
Alzheimer Society of Durham Region recently adopted applications including
Zoom in 2022, Cloudflare CDN in 2022 and CodeTwo Email Signatures in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alzheimer Society of Durham Region’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alzheimer Society of Durham Region’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alzheimer Society of Durham Region technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.