Amadeus France
485 Rte du Pin Montard,
Biot, 6410,
France
Biot, 6410,
France
33 4 9294-6000
Professional Services
Amadeus France Technographics
Amadeus France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amadeus France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Amadeus France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amadeus France has purchased the following applications: Amadeus E-Retail for Reservation and Booking Management in 2016, Microsoft 365 for Collaboration in 2018, Adobe Experience Manager for Digital Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amadeus France is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amadeus France revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amadeus France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amadeus France Tech Stack and Enterprise Applications
Amadeus France ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus E-Retail | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Amadeus France implemented Amadeus E-Retail to provide Reservation and Booking Management directly on its public website. Amadeus E-Retail is deployed as the customer-facing booking and shopping layer on the corporate site, serving online reservation workflows and web-based ticketing flows.
The implementation emphasizes web booking engine capabilities typical of Reservation and Booking Management, including availability shopping, fare and pricing rules applied at point of sale, itinerary construction and booking record creation, and merchandising and content presentation within the site. Configuration work focused on storefront shopping flows, session management, and booking confirmation processes to align online purchase behavior with corporate distribution policies.
Operational coverage is concentrated within Amadeus France e-commerce and distribution functions, with the deployment supporting customer-facing online sales and booking operations on the company website. Governance centers on centralized configuration of booking and pricing rules, editorial control of web content, and runbook driven operational support for the online reservation lifecycle.
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Amadeus France Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Amadeus France deployed Microsoft 365 as a core Collaboration platform across its France operations, with public site evidence indicating Microsoft 365 is in use on the corporate website. The decision positioned Microsoft 365 as the primary collaboration layer supporting internal communications and content delivery across professional services teams and customer-facing units.
The Microsoft 365 implementation centered on standard collaboration capabilities, including enterprise email and calendaring, team collaboration and chat, intranet and document management, and file synchronization and sharing. Configuration work focused on tenant provisioning, mailbox and site structure, team and channel taxonomy, and content access patterns to support cross-functional project work and service delivery.
Operational coverage extended into Amadeus France’s corporate web presence, suggesting integration points between Microsoft 365 and web-facing properties and shared corporate authentication and access controls. The rollout targeted departmental collaboration needs within the professional services organization, and aligned Microsoft 365 service endpoints with existing corporate network and web infrastructure.
Governance emphasized centralized administration, access and content governance, and lifecycle controls for documents and collaboration spaces, with process changes to standardize team creation and external sharing. Adoption and change management efforts were oriented toward enabling collaboration workflows, securing external collaboration, and establishing operational ownership for ongoing tenant management.
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Collaboration | Collaboration |
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2022 | 2022 |
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Amadeus France Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2018 | 2018 |
In 2018, Amadeus France deployed Adobe Experience Manager as a Digital Asset Management solution to manage and serve assets on its public website. The implementation centers on using Adobe Experience Manager as the primary asset repository for website imagery, video, documents, and marketing collateral, aligning the application with web content delivery needs across the France organization.
Adobe Experience Manager was configured as a centralized asset library with taxonomy, metadata schemas, rendition generation and version control to support multi-format publishing. The deployment leverages automated asset workflows and approval chains to operationalize content staging, asset enrichment, and publication readiness, reflecting common Digital Asset Management functional patterns.
Integrations are focused on on-site content delivery and web content management processes, with Adobe Experience Manager driving asset delivery into the website presentation layer and supporting search and indexing for page-level use. Operational responsibility rests with marketing and web operations teams, who use the Digital Asset Management repository to coordinate creative handoff, metadata governance and publishing cadence.
Governance for the Adobe Experience Manager deployment emphasizes role-based access, lifecycle policies and standardized tagging to enforce consistency across website assets. The configuration and workflow orientation indicate a centralized approach to asset control, enabling the website teams to manage content packaging and delivery through a single Digital Asset Management platform.
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Digital Signing | Content Management |
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2022 | 2022 |
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Amadeus France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics, Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2013 | 2013 |
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Amadeus France ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Amadeus France TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Amadeus France PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Amadeus France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Amadeus France CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Amadeus France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amadeus France Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amadeus France IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amadeus France digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Amadeus France Technographics
Amadeus France is a Professional Services organization based in France,
with around 4000 employees and annual revenues of $1.00 billion.
Amadeus France operates a diverse technology stack with applications such as
Amadeus E-Retail, Microsoft 365 and Adobe Experience Manager,
covering areas like Reservation and Booking Management, Collaboration and Digital Asset Management.
Amadeus France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amadeus IT Group, Microsoft and Adobe Systems.
Amadeus France recently adopted applications including
Slack Connect in 2022, DocuSign eSignature in 2022 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amadeus France’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amadeus France’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amadeus France technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.