Millersville, 21108, MD,
United States
American Cedar & Millwork Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by American Cedar & Millwork and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 American Cedar & Millwork employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Cedar & Millwork has purchased the following applications: ECI Spruce for Distribution ERP in 2018, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Cedar & Millwork is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Cedar & Millwork revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Cedar & Millwork intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Spruce | Distribution ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, American Cedar & Millwork implemented ECI Spruce as its Distribution ERP to support showroom sales, point of sale transactions, and delivery coordination at the Raleigh, North Carolina site. The deployment emphasized the ECI Spruce point of sale program for in-showroom transactions while staff continued to use MS Word, Excel, and PowerPoint for documentation and event planning. The project is described at the transactional and operational level rather than as an enterprise systems migration.
Configuration centered on ECI Spruce POS capabilities, invoicing and payment application workflows, and delivery scheduling tied to warehouse order fulfillment. Functional workstreams documented in user activity included appointment scheduling, customer education on product options, payment processing, invoicing, and collections, consistent with Distribution ERP order to cash practices. Inventory and delivery coordination are presented as operational responsibilities in support of showroom sales and contractor orders.
Operational scope covered showroom sales associates, four sales managers, the general manager, warehouse scheduling, external vendors, customers, and contractors. Governance and process changes reflected in the notes include centralized customer communications for delivery status, a focal role for damage resolution and collections, and use of ECI Spruce to apply and track payments alongside office productivity tools. Sales, customer service, and fulfillment functions were explicitly involved in day to day operations supported by ECI Spruce.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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