American City Business Journals
120 W Morehead St Ste 400,
Charlotte, 28202-1874, NC,
United States
Charlotte, 28202-1874, NC,
United States
1 704-973-1000
Media
American City Business Journals Technographics
American City Business Journals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American City Business Journals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 American City Business Journals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American City Business Journals has purchased the following applications: True Anthem for Artificial Intelligence Marketing in 2022, Microsoft 365 for Collaboration in 2015, WiseGuys CRM for CRM in 2000 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American City Business Journals is running and its propensity to invest more and deepen its relationship with True Anthem , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American City Business Journals revenues, which have grown to $308.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American City Business Journals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American City Business Journals Tech Stack and Enterprise Applications
American City Business Journals AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| True Anthem | Legacy | True Anthem | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, American City Business Journals implemented True Anthem as its Artificial Intelligence Marketing solution to automate social publishing across approximately 45 local markets. The deployment positioned True Anthem as ACBJ's primary platform for social media publishing and audience growth workflows, consolidating market-level posting into a centralized orchestration layer.
True Anthem was configured to provide AI-powered social publishing capabilities, including automated cross-market scheduling and AI-driven content selection and timing to support local newsroom and marketing teams. The implementation emphasized multi-market post orchestration and social queue management to reduce manual duplication of social tasks across city editions.
Operational scope covered marketing and social media teams across ACBJ's network of roughly 45 markets, bringing publishing governance and workflow consistency to distributed teams. The engagement delivered a reported approximately 50% increase in social link clicks according to the vendor case study, with measurement tied to the platform's publishing activity and audience engagement tracking.
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American City Business Journals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, American City Business Journals implemented Microsoft 365 for Collaboration. Microsoft 365 is deployed as the primary collaboration platform and is used on their website to support content workflows and internal collaboration across the organization.
The Microsoft 365 deployment centers on common Collaboration capabilities, including cloud email and calendaring, SharePoint based content and intranet services, OneDrive personal file storage, Microsoft Teams for synchronous collaboration, and the Office productivity suite for document creation. Configuration emphasizes document versioning, editorial content libraries, shared calendars for newsroom and sales teams, and collaborative authoring workflows that connect web publishing tasks with internal review and approval.
Operational coverage spans editorial, advertising sales, marketing, and corporate support functions, managed within a centralized tenant and organization level governance model. Governance includes role based access control, tenant level content retention and information management policies, and staged provisioning to align site editorial workflows with corporate collaboration policies. Microsoft 365 Collaboration is positioned as the core productivity layer that ties website content processes to internal communication and document management workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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American City Business Journals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WiseGuys Marketing | Legacy | WiseGuys CRM | CRM | CRM | n/a | 2000 | 2000 |
In 2000, American City Business Journals implemented WiseGuys CRM for its BizBooks subsidiary, deploying WiseGuys CRM as a CRM solution to unify order handling and customer segmentation across the subsidiary's regional operations. The vendor WiseGuys Marketing led the implementation effort, aligning the application with BizBooks business requirements for order segmentation and distribution.
The implementation emphasized an integrated order and CRM approach, with inferred module usage for order entry and CRM segmentation to support segmentation and distribution across 70 cities. Configuration work focused on segmentation rules, order routing logic, and data structures to map orders to city level fulfillment flows, using WiseGuys CRM to operationalize those rules.
Rollout targeted BizBooks operations spanning 70 cities and centered on centralizing order segmentation and distribution capabilities, impacting circulation, fulfillment, and sales functions. Governance adjustments redefined order intake and fulfillment workflows to embed CRM segmentation into operational processes, and the case report indicates the change improved fulfillment turnaround.
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Customer Data Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2010 | 2010 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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American City Business Journals ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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American City Business Journals TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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American City Business Journals PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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American City Business Journals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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American City Business Journals CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American City Business Journals
| First Name | Last Name | Title | Function | Department | Phone | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by American City Business Journals Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American City Business Journals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American City Business Journals digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD American City Business Journals Technographics
American City Business Journals is a Media organization based in United States,
with around 15 employees and annual revenues of $308.0 million.
American City Business Journals operates a diverse technology stack with applications such as
True Anthem, Microsoft 365 and WiseGuys CRM,
covering areas like Artificial Intelligence Marketing, Collaboration and CRM.
American City Business Journals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as True Anthem, Microsoft and WiseGuys Marketing.
American City Business Journals recently adopted applications including
True Anthem in 2022, Slack Connect in 2022 and comScore Activation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American City Business Journals’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American City Business Journals’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American City Business Journals technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.