Charlotte, 28202-1874, NC,
United States
American City Business Journals Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by American City Business Journals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 American City Business Journals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American City Business Journals has purchased the following applications: True Anthem for Artificial Intelligence Marketing in 2022, Microsoft 365 for Collaboration in 2015, WiseGuys CRM for CRM in 2000 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American City Business Journals is running and its propensity to invest more and deepen its relationship with True Anthem , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American City Business Journals revenues, which have grown to $308.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American City Business Journals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| True Anthem | Legacy | True Anthem | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, American City Business Journals implemented True Anthem as its Artificial Intelligence Marketing solution to automate social publishing across approximately 45 local markets. The deployment positioned True Anthem as ACBJ's primary platform for social media publishing and audience growth workflows, consolidating market-level posting into a centralized orchestration layer.
True Anthem was configured to provide AI-powered social publishing capabilities, including automated cross-market scheduling and AI-driven content selection and timing to support local newsroom and marketing teams. The implementation emphasized multi-market post orchestration and social queue management to reduce manual duplication of social tasks across city editions.
Operational scope covered marketing and social media teams across ACBJ's network of roughly 45 markets, bringing publishing governance and workflow consistency to distributed teams. The engagement delivered a reported approximately 50% increase in social link clicks according to the vendor case study, with measurement tied to the platform's publishing activity and audience engagement tracking.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WiseGuys Marketing | Legacy | WiseGuys CRM | CRM | CRM | n/a | 2000 | 2000 |
In 2000, American City Business Journals implemented WiseGuys CRM for its BizBooks subsidiary, deploying WiseGuys CRM as a CRM solution to unify order handling and customer segmentation across the subsidiary's regional operations. The vendor WiseGuys Marketing led the implementation effort, aligning the application with BizBooks business requirements for order segmentation and distribution.
The implementation emphasized an integrated order and CRM approach, with inferred module usage for order entry and CRM segmentation to support segmentation and distribution across 70 cities. Configuration work focused on segmentation rules, order routing logic, and data structures to map orders to city level fulfillment flows, using WiseGuys CRM to operationalize those rules.
Rollout targeted BizBooks operations spanning 70 cities and centered on centralizing order segmentation and distribution capabilities, impacting circulation, fulfillment, and sales functions. Governance adjustments redefined order intake and fulfillment workflows to embed CRM segmentation into operational processes, and the case report indicates the change improved fulfillment turnaround.
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Customer Data Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2010 | 2010 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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