American Crystal Sugar Company
101 N 3rd St,
Moorhead, 56560-1990, MN,
United States
Moorhead, 56560-1990, MN,
United States
1 218-236-4400
Consumer Packaged Goods
American Crystal Sugar Company Technographics
American Crystal Sugar Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Crystal Sugar Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1365 American Crystal Sugar Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Crystal Sugar Company has purchased the following applications: LabVantage LIMS for Laboratory Management in 2020, Microsoft 365 for Collaboration in 2017, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Crystal Sugar Company is running and its propensity to invest more and deepen its relationship with LabVantage Solutions , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Crystal Sugar Company revenues, which have grown to $1.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Crystal Sugar Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Crystal Sugar Company Tech Stack and Enterprise Applications
American Crystal Sugar Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LabVantage Solutions | Legacy | LabVantage LIMS | Laboratory Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 American Crystal Sugar Company implemented LabVantage LIMS as its Laboratory Management application to address fragmented, site-specific quality systems. Before the deployment American Crystal utilized a homegrown system written in FoxPro that had been installed and customized independently at each laboratory, creating inconsistent quality management reporting and complex consolidated data collection requirements for corporate reporting.
The LabVantage LIMS implementation delivered a single common database across the enterprise, with functional modules for scheduled sample collection, workflow-driven sample intake and processing, automated sample status transitions, and calendar-driven email notifications. The deployment emphasized seamless data collection from process control instrumentation and the ability to interface to other databases, and it included an easy-to-use reporting solution to support management information sharing requirements, reflecting core Laboratory Management capabilities.
Operational coverage included five manufacturing QA/QC laboratories and the research facility with approximately 100 users, and the implementation was designed to scale as American Crystal planned to add a newly acquired Montana facility. The environment supports high-volume testing workflows that peak at more than 7,000 samples per day across multiple laboratories, with assays for sugar purity, pH, alkalinities, Refractometric Dry Substance RDS, and granulated sugar attributes such as moisture, ash, color, sediment, visible specks and granulation, while standardizing quality management reporting and audit workflows across sites.
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American Crystal Sugar Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, American Crystal Sugar Company implemented Microsoft 365 as its Collaboration platform. The presence of Microsoft 365 on crystalsugar.com indicates enterprise adoption of the suite for corporate communications and employee collaboration.
Microsoft 365 provides standard Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, and OneDrive for Business for file sync and sharing. These components enable channel-based teamwork, centralized document libraries, calendar and presence integration, and cloud-synced personal storage, aligning with common Collaboration workflows.
Operational coverage is likely centered on core corporate functions such as communications, IT, HR, and marketing given the company size and visible website integration. The implementation surfaces on the public website, suggesting integration points between Microsoft 365 and web-facing content or authentication flows. Governance considerations typically include tenant administration, identity and access controls, and information architecture to support records management and departmental collaboration policies. American Crystal Sugar Company uses Microsoft 365 for Collaboration to support corporate communication and document management.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2021 | 2021 |
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American Crystal Sugar Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, American Crystal Sugar Company deployed Atlassian Jira Service Desk as an IT Service Management solution on its public website. The Atlassian Jira Service Desk instance provides a customer-facing service portal embedded in the corporate site to capture support requests and incidents from external stakeholders, and it serves as the primary web-based intake point for ticket creation and status tracking.
Configuration work focused on service request forms, request type mapping, workflow automation for intake and triage, and queue management to route tickets to appropriate teams. The implementation aligns with IT Service Management functional capabilities including incident management, request fulfillment, SLA policy configuration, knowledge base driven self-service, and operational reporting using Atlassian Jira Service Desk.
Operational coverage centers on customer support via the website and supports internal IT service processes that consume and act on portal tickets. Governance practices were implemented to define request categories, escalation paths, access controls, and ticket lifecycle handling consistent with IT Service Management workflows.
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American Crystal Sugar Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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American Crystal Sugar Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at American Crystal Sugar Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Crystal Sugar Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Crystal Sugar Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Crystal Sugar Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD American Crystal Sugar Company Technographics
American Crystal Sugar Company is a Consumer Packaged Goods organization based in United States,
with around 1365 employees and annual revenues of $1.68 billion.
American Crystal Sugar Company operates a diverse technology stack with applications such as
LabVantage LIMS, Microsoft 365 and Atlassian Jira Service Desk,
covering areas like Laboratory Management, Collaboration and IT Service Management.
American Crystal Sugar Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LabVantage Solutions, Microsoft and Atlassian.
American Crystal Sugar Company recently adopted applications including
Slack Connect in 2022, CodeTwo Email Signatures in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Crystal Sugar Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Crystal Sugar Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Crystal Sugar Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.