South Elgin, 60177, IL,
United States
American Eagle Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by American Eagle Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 American Eagle Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Eagle Bank has purchased the following applications: CSI NuPoint for Core Banking in 2014, Rocket.chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Eagle Bank is running and its propensity to invest more and deepen its relationship with CSI , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Eagle Bank revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Eagle Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSI | Legacy | CSI NuPoint | Core Banking | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, American Eagle Bank implemented CSI NuPoint as its Core Banking platform to support branch retail operations and core account servicing. The deployment is centered on in-branch usage by Universal Bankers to manage day to day teller and account workflows, linking front-line activity to centralized lending and collections processes.
CSI NuPoint is used for account opening, account closing, deposit processing and cashing checks, and routine account auditing, reflecting core deposit and teller functionality within the Core Banking category. The application is also used to capture credit application details and submit lending decisions to the bank's lending department, to record bankruptcies and track attorney follow up, and to record and submit paperwork related to repossessed vehicles, demonstrating configuration for collections and collateral documentation workflows.
Operational coverage is explicitly branch level, with on-site usage in South Elgin and responsibilities performed by Universal Bankers across customer greeting, phone handling, account maintenance, collections outreach, and lending intake. Governance and workflow changes are organized around transaction entry and escalation paths, specifically the submission of credit decisions to lending, the workflow for bankruptcy entries and attorney coordination, and the procedure for documenting repossessions, aligning front-line procedures to CSI NuPoint transaction screens and audit trails.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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