East Hartford, 6118, CT,
United States
American Eagle Financial Credit Union Technographics
American Eagle Financial Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Eagle Financial Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 American Eagle Financial Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Eagle Financial Credit Union has purchased the following applications: Bottomline ePay for Payment Processing in 2020, UKG FMSI Scheduler (ex Kronos FMSI Scheduler) for Workforce Scheduling in 2020, Fiserv DNA Bank Platform for Core Banking in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Eagle Financial Credit Union is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , UKG , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Eagle Financial Credit Union revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Eagle Financial Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Eagle Financial Credit Union Tech Stack and Enterprise Applications
American Eagle Financial Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 American Eagle Financial Credit Union deployed Bottomline ePay on its public website to provide Payment Processing for member-facing online payments and bill pay. The deployment uses Bottomline ePay as a cloud-hosted payment gateway integrated into the website front end, enabling hosted payment pages and tokenization to reduce cardholder data exposure. Functional capabilities implemented align with Payment Processing norms including acceptance of card and ACH payments, tokenization, and transaction routing for authorization and settlement.
Operational scope centers on digital channels and the finance and member services functions, with Bottomline ePay serving as the single payment acceptance layer for online member payments. Configuration, reconciliation, and reporting workflows are concentrated in finance operations, using the Bottomline ePay administrative console to support cash application and dispute handling processes. The implementation emphasizes secure web payment flows and centralized payment governance, with the application acting as the primary Payment Processing component for customer-facing collections on the credit union website.
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American Eagle Financial Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG FMSI Scheduler (ex Kronos FMSI Scheduler) | Workforce Scheduling | HCM | n/a | 2020 | 2020 |
In 2020, American Eagle Financial Credit Union implemented UKG FMSI Scheduler (ex Kronos FMSI Scheduler) for Workforce Scheduling. The credit union lists Kronos FMSI Scheduler on its public website, indicating adoption of the FMSI Scheduler offering to manage shift and roster activity across its employee base. The implementation is aligned with the credit union's banking and financial services operations, focusing on hourly and branch facing staffing requirements.
The deployment was configured to support core Workforce Scheduling capabilities including schedule creation, automated rostering, time off request workflows, exception handling, and compliance rule enforcement, consistent with typical FMSI Scheduler functionality. Governance centered on role based administration for managers and HR, enabling schedule edits, approvals, and policy enforcement through centralized scheduling controls. The implementation narrative on the public site does not enumerate specific integrations, although Workforce Scheduling implementations of this class commonly interface with payroll and timekeeping systems via API or connector frameworks when integrated into broader workforce management stacks.
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American Eagle Financial Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, American Eagle Financial Credit Union implemented the Fiserv DNA Bank Platform as its Core Banking system. The deployment established Fiserv DNA Bank Platform as the institutional core for retail account processing and branch operations across its footprint, with support observed at teller workstations in member-facing locations.
Configuration centered on teller processing, deposit and withdrawal workflows, account maintenance, customer service case handling, and product catalog access. The platform supported front-line activities documented in staff notes, including cash handling, conflict management, offering product information, telephone-based member communications, and identifying member needs.
Operational coverage extended to branch teller workstations and contact channels, with staff recorded as literate with Fiserv DNA. The implementation oriented the Core Banking environment toward retail banking functions, specifically teller operations, member service, and transactional posting.
Governance and rollout emphasized branch-level training and standardized teller workflows, with a Teller at the Bloomfield Connecticut branch noted using Fiserv DNA from March 2022 to present. Operational controls focused on consistent cash handling practices, member interaction scripts, and procedure-driven product guidance delivered through the Fiserv DNA Bank Platform.
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Digital Banking | ERP Services and Operations |
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2014 | 2014 |
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American Eagle Financial Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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American Eagle Financial Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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American Eagle Financial Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2018 | 2018 |
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American Eagle Financial Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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American Eagle Financial Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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American Eagle Financial Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at American Eagle Financial Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Eagle Financial Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||