American Express Global Business Travel UK
5 Churchill Place, Canary Wharf,
London, E14 5HU,
United Kingdom
London, E14 5HU,
United Kingdom
44 12 7352-1268
Professional Services
American Express Global Business Travel UK Technographics
American Express Global Business Travel UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Express Global Business Travel UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1586 American Express Global Business Travel UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Express Global Business Travel UK has purchased the following applications: Visa Spend Clarity (ex Fraedom Expense) for Expense Management in 2018, Workday HCM for Core HR in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Express Global Business Travel UK is running and its propensity to invest more and deepen its relationship with Visa , American Express Global Business Travel , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Express Global Business Travel UK revenues, which have grown to $677.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Express Global Business Travel UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Express Global Business Travel UK Tech Stack and Enterprise Applications
American Express Global Business Travel UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Spend Clarity (ex Fraedom Expense) | Expense Management | ERP | n/a | 2018 | 2018 |
In 2018, American Express Global Business Travel UK implemented Visa Spend Clarity (ex Fraedom Expense) as its Expense Management platform. Visa Spend Clarity was configured to centralize employee expense capture, approvals and corporate card reconciliation across traveler care and global accounts workflows.
The implementation focused on core Expense Management modules including mobile receipt capture, multi-level approval workflows, configurable expense policy enforcement and corporate card reconciliation. Visa Spend Clarity (ex Fraedom Expense) was provisioned to support executive assistant workflows for VP Traveler Care EMEA and VP Global Accounts, including approval routing for travel, hotel and chauffeur bookings.
Operational coverage ran alongside HR and payroll processes managed in Workday, with expense workflows serving executive assistants, travel teams and account managers and touching staff groups in excess of 500 who were managed through internal payroll and line management systems. Where appropriate the deployment aligned user provisioning and approval chains with existing Workday role assignments and organizational hierarchies.
Governance and rollout were structured through finance and corporate travel leadership, with configuration controls for policy exceptions, approval thresholds and audit reporting. The program emphasized workflow alignment with corporate travel booking practices and centralized expense data collection through Visa Spend Clarity to support financial controls and auditability.
|
|
|
|
|
Expense Management | ERP |
|
2018 | 2018 |
|
American Express Global Business Travel UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 American Express Global Business Travel UK implemented Workday HCM as its Core HR application. Workday HCM was employed to record and manage employee lifecycle events and organizational movements, with administrative staff using the system to update movements of staff in and out of divisions and to maintain workforce records across UK and regionally connected teams.
Configuration focused on Core HR capabilities, including position and employee record management and compensation change tracking. The implementation supported annual employee budget salary adjustments for more than 500 staff, with proposed changes accurately tracked in Workday HCM and submitted to payroll for action, reflecting configuration of approval and submission workflows tied to compensation administration.
Expense and related transactional workflows were handled on external expense platforms, with expense management executed using Fraedom and later NEO KDS alongside Workday HCM. Payroll activity was processed outside of Workday HCM via a separate payroll solution, with Workday used as the source of approved compensation and movement data for payroll processing.
Operational governance emphasized controlled salary change approvals and HR operations, with administrative ownership for tracking proposals and coordinating actions with the MD and FD. Workday HCM also supported HR operational tasks related to recruitment coordination and interview scheduling by administrative staff, embedding Core HR record updates into everyday HR and managerial processes.
|
American Express Global Business Travel UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, American Express Global Business Travel UK implemented Microsoft 365 to establish a Collaboration platform supporting enterprise productivity, communications, and document collaboration across its UK operations. The presence of Microsoft 365 artifacts in public site source code indicates organization-wide use for external facing content and internal collaboration workflows.
The Microsoft 365 deployment reflects standard Collaboration capabilities, including cloud email and calendaring, unified communications and meetings, document libraries and intranet content, and desktop productivity applications, providing a unified productivity surface. Governance and operational practices for the implementation are consistent with Collaboration category norms, focusing on centralized identity and access controls, policy-driven document sharing, and managed user lifecycle processes to support compliance and secure collaboration.
|
American Express Global Business Travel UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
American Express Global Business Travel UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2022 | 2022 |
|
American Express Global Business Travel UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
American Express Global Business Travel UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at American Express Global Business Travel UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President Finance | VP | Finance | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Director of FP&A | Director | Finance | |
|
|
|
Global Strategic Sourcing Director | Director | Procurement | |
|
|
|
Global Technology Manager | Manager | IT | |
|
Apps Being Evaluated by American Express Global Business Travel UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Express Global Business Travel UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Express Global Business Travel UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD American Express Global Business Travel UK Technographics
American Express Global Business Travel UK is a Professional Services organization based in United Kingdom,
with around 1586 employees and annual revenues of $677.0 million.
American Express Global Business Travel UK operates a diverse technology stack with applications such as
Visa Spend Clarity (ex Fraedom Expense), Workday HCM and Microsoft 365,
covering areas like Expense Management, Core HR and Collaboration.
American Express Global Business Travel UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Workday and Microsoft.
American Express Global Business Travel UK recently adopted applications including
FIS Treasury and Risk Manager - Quantum Edition in 2022, Microsoft 365 in 2021 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Express Global Business Travel UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Express Global Business Travel UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Express Global Business Travel UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.