Oud Metha, x,
United Arab Emirates
American Hospital Dubai Technographics
American Hospital Dubai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Hospital Dubai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 American Hospital Dubai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Hospital Dubai has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Hospital Dubai is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Hospital Dubai revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Hospital Dubai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Hospital Dubai Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
In 2021, American Hospital Dubai went live in May 2021 with Oracle Fusion Cloud ERP as part of a multiphase Oracle Cloud Applications program. The deployment included Oracle Cloud ERP alongside Oracle Cloud SCM and Oracle Cloud HCM capabilities, with Oracle Cloud ERP designated as the hospital's ERP Financial system.
The implementation emphasized core ERP Financial functionality, covering general ledger, accounts payable and receivable workflows, financial reporting and procure-to-pay sequencing, while SCM and HCM capabilities were provisioned in parallel. Configuration work aligned standard financial management and procurement process patterns to healthcare administrative requirements and employee lifecycle workflows.
Operational coverage targeted American Hospital Dubai's central finance, procurement and HR functions across its UAE facilities, supporting administrative and clinical support departments and approximately 3,500 employees. The rollout was organized as a first-phase go-live in May 2021 within a planned multiphase program, with governance structured to sequence subsequent SCM and HCM expansion and to embed new financial and operational workflows into ongoing hospital operations.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2021 | 2022 |
In 2021, American Hospital Dubai went live in May with Oracle Fusion Cloud ERP, SCM, and Oracle Cloud HCM capabilities as the first phase of a multiphase Oracle Cloud Applications program. Oracle Cloud HCM was implemented to provide Core HR for American Hospital Dubai, covering HR administration for the hospital's approximately 3,500 employees in the United Arab Emirates.
The Oracle Cloud HCM deployment was executed on Oracle Fusion Cloud, adopting cloud native SaaS architecture and centralizing Core HR records and organizational management. Implementation scope included standard Core HR functional workflows such as employee data management, organizational hierarchy, time and absence tracking, and foundational talent administration consistent with Core HR category capabilities.
Operational integration was established within the Oracle Fusion Cloud suite, aligning Oracle Cloud HCM data flows with the concurrently deployed Oracle Fusion Cloud ERP and SCM to ensure shared workforce and financial attribution. Governance activities focused on consolidating HR master data, instituting role based access controls, and standardizing HR operational processes as part of the phased rollout across hospital human resources and related administrative functions.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, American Hospital Dubai implemented Microsoft 365 as a Collaboration platform. Microsoft 365 is used on their website and serves as the hospital’s primary enterprise Collaboration layer for communications, document access, and productivity across the organization.
Deployment leverages core Microsoft 365 capabilities including Exchange Online for email, Microsoft Teams for synchronous communication, SharePoint and OneDrive for document management, and Office productivity applications. These functional modules are configured to support typical Collaboration workflows such as clinician-to-clinician handovers, administrative scheduling and coordination, policy and procedure distribution, and centralized document libraries for clinical and operational content.
Operational scope includes clinical, administrative, and support departments within American Hospital Dubai in the United Arab Emirates, tying Microsoft 365 Collaboration tooling to patient care coordination and back-office operations. Governance is implemented through centralized tenant administration, role based access controls, and content classification and retention policies to manage information lifecycles and control access across departmental boundaries.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Supply Chain Management | SCM |
|
2021 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Hardware Asset Management (HAM), IT Asset Management (ITAM) | IT Asset Management |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at American Hospital Dubai
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by American Hospital Dubai Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||