Bloomfield Hills, 48301, MI,
United States
American House Senior Living Communities Technographics
American House Senior Living Communities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American House Senior Living Communities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 American House Senior Living Communities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American House Senior Living Communities has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2000, Rocket.chat for Chatbots and Conversational AI in 2021, ACENji Analytics for Analytics and BI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American House Senior Living Communities is running and its propensity to invest more and deepen its relationship with Intuit , Rocket.chat , ACENji or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American House Senior Living Communities revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American House Senior Living Communities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American House Senior Living Communities Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2000 | 2000 |
In 2000, American House Senior Living Communities implemented Intuit Quickbooks Enterprise. The deployment used Intuit Quickbooks Enterprise as an ERP Financial application to centralize accounts payable processing and cash disbursement workflows.
Configuration emphasized invoice input, check cutting, and maintenance of the cash disbursement journal, aligning transaction posting with accounts payable and the general ledger. Functional capabilities implemented included invoice capture and processing, check run execution, vendor payment processing, and cash disbursement journaling, with bookkeeping workflows configured to support routine payables posting and recurring transaction automation common to ERP Financial systems.
Operational ownership was assigned to corporate finance and accounts payable teams at American House, supporting its US operations and a workforce of about 200 employees. Governance focused on documented check authorization and disbursement journaling procedures, and workflows were structured to route invoices through accounting review prior to check issuance to strengthen internal control over payments.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, American House Senior Living Communities implemented Rocket.chat on its website. Rocket.chat functions as a web-embedded conversational channel classified under Chatbots and Conversational AI, providing live messaging, automated welcome flows, and session-based routing to support resident inquiries and lead capture on americanhouse.com.
The deployment used Rocket.chat's web widget and administrative console to centralize message handling and canned response management, aligning operational ownership with customer-facing teams and site administrators. Functional modules implemented include real-time messaging, bot-triggered welcome flows, and administrative moderation workflows, consistent with Chatbots and Conversational AI capabilities, and governance emphasized conversation template configuration and moderation policies for public-facing interactions.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACENji | Legacy | ACENji Analytics | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023, American House Senior Living Communities implemented ACENji Analytics. ACENji Analytics in the category was deployed to track daily resident and visitor interactions and entry and visitor workflows across its communities in the United States, centralizing operational data and enabling real time monitoring and event capture.
Configuration emphasized operational dashboards and reporting consistent with ACENji's Handle Anything testimonial that described tracking and reporting of resident and visitor interactions. The deployment consolidated interaction records and staff input into centralized dashboards to support facility operations and community management workflows, and governance focused on standardized incident logging, dashboard access controls, and operational reporting processes for on site operations teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2011 | 2011 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at American House Senior Living Communities
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by American House Senior Living Communities Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||