Stamford, 6902, CT,
United States
Americares Technographics
Americares Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Americares and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Americares employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Americares has purchased the following applications: Unit4 ERPx for ERP Financial in 2020, Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Americares is running and its propensity to invest more and deepen its relationship with UNIT4 , Microsoft , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Americares revenues, which have grown to $990.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Americares intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Americares Tech Stack and Enterprise Applications
Americares ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Microsoft Dynamics 365 for Finance and Operations | Unit4 ERPx | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Americares implemented Unit4 ERPx as its ERP Financial solution, replacing Microsoft Dynamics 365 for Finance and Operations. The deployment centralized the organization around Unit4 ERPx as the primary ERP Financial system supporting accounting and financial management.
The implementation was driven by a Senior Director functioning as product owner who maintained the product backlog and roadmap, translating business leads day to day needs into formal system requirements. Configuration and administration work focused on core financial capabilities typical of ERP Financial deployments, including general ledger setup, accounts payable and accounts receivable workflows, and procurement-related configuration, with business stakeholders engaged to define module configuration choices.
A major workstream addressed organizational data structure redesign and process mapping to identify gaps and inform future system requirements, aligning ERPx business solutions with documented system design. The team provided end user training and post go live support, and retained administration and configuration responsibilities to support ongoing ERP system design and use.
Governance was structured around a product owner led backlog and cross functional stakeholder collaboration across finance and related business functions, coupled with monitoring and evaluation of staff performance to sustain system adoption and continuous improvement. No implementation outcomes or quantitative results were provided in the source.
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Americares Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Americares implemented Microsoft 365 to standardize Collaboration across its organization. The implementation is observable in public site telemetry, and the organization is using Microsoft 365 on their website.
The Microsoft 365 deployment aligns with common Collaboration capabilities and would be expected to centralize email and calendaring, document management and intranet content, real time chat and meeting workflows, file synchronization, and Office productivity applications. Microsoft 365 is positioned to provide core Collaboration functionality including SharePoint Online for centralized content, Exchange Online for messaging, Microsoft Teams for persistent collaboration, OneDrive for personal file sync, and Office apps for authoring.
Operationally the deployment supports internal communications, document lifecycle and knowledge management across Americares staff in the United States, and it leverages Microsoft 365 administration and governance controls for identity, access management, information protection, and compliance orchestration. The configuration emphasizes Collaboration category service delivery, with administrative governance and policy frameworks used to control provisioning, retention, and secure sharing within the nonprofit environment.
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Collaboration | Collaboration |
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2024 | 2024 |
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Americares Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Americares deployed DocuSign eSignature as a Digital Signing solution on its website. The implementation embedded electronic signature workflows into public facing web forms on americares.org to capture signed consents and approvals required for online interactions. This establishes Americares DocuSign eSignature Digital Signing use for website signature capture and form-based agreement flows.
DocuSign eSignature was configured to provide standard Digital Signing capabilities including embedded signing, envelope lifecycle management, signer authentication, and tamper evident audit trails. The deployment scope focused on site hosted forms and public workflows, with staff responsible for managing signature requests and template configuration. Governance centered on centralized envelope templates and role based access controls to enforce consistent signature workflows and record retention practices.
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Web Content Management | Content Management |
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2019 | 2019 |
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Americares eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shopping Cart Management | eCommerce |
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2019 | 2019 |
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Americares CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Americares ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Americares PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Americares IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Americares CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Americares
Apps Being Evaluated by Americares Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||