Gainesville, 30501, GA,
United States
America's Home Place Technographics
America's Home Place Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by America's Home Place and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 475 America's Home Place employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that America's Home Place has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2010, Sage 300CRE (ex Timberline) for Construction ERP in 2013, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems America's Home Place is running and its propensity to invest more and deepen its relationship with Sage , Hyphen Solutions , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing America's Home Place revenues, which have grown to $183.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for America's Home Place intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
America's Home Place Tech Stack and Enterprise Applications
America's Home Place ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, America's Home Place, Inc implemented Sage 100 (formerly MAS 90 & MAS 200) as its ERP Financial system. Deployment concentrated on accounts payable operations in Gainesville, GA where the AP Manager Claudette Bragg oversaw invoice processing, vendor setup, check runs and staff coverage, with HR contact Shanni Walker available for staffing coordination.
The implementation emphasized core A/P modules in Sage 100 including vendor master management, vendor invoice entry, two and three matching of invoices, check printing and cash disbursements, petty cash check entry, and statement reconciliation. Operational routines included entering vendor invoices into Sage 100, maintaining supporting spreadsheets for data entry and reporting, and using word processing to keep customer and employee records and office extensions up to date.
Governance and operational processes focused on cross training, backup coverage for the AP Manager during vacation, training new employees, and defined workflows for handling vendor problems and concerns. The roll out impacted Accounts Payable, office administration and finance functions, with staff responsibilities extending to pay vendors, reconcile statements, assist the CFO as needed, manage FedEx charges and office supplies, and resolve voicemail and phone issues while using Sage 100 for transactional processing.
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ERP Financial | ERP |
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2020 | 2020 |
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America's Home Place ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 300CRE (ex Timberline) | Construction ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 America's Home Place, Inc implemented Sage 300CRE (ex Timberline) as its Construction ERP platform. The deployment targeted residential home construction across multiple states and centralized estimating, project accounting, procurement, and field operations within a single Construction ERP environment.
Sage 300CRE (ex Timberline) was configured to support detailed estimating workflows, including acutely estimating and inputting material take-offs, and to feed those estimates into project budgets for profit and margin analysis. Functional capabilities implemented included estimating and estimating import from On Screen Takeoff, project budgeting and cost control, subcontract and purchase order processing, work order and change order management, and formal RFI submission workflows to architects and engineers.
The implementation integrated On Screen Takeoff with Sage 300CRE to streamline take-off capture and reduce manual rekeying into estimating records. Operational coverage explicitly included estimating teams, project management, procurement, accounting and safety functions, with monthly cost analysis processes used to negotiate pricing standards and allocate budgets across projects.
Governance centered on project-level budget control and standardized procurement and change order approval workflows, with monthly cost analysis routines and RFI tracking incorporated into operational cadence. OSHA compliance and strategic planning activities were supported through data consolidation in project accounting and job cost control modules within the Sage 300CRE Construction ERP.
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Construction ERP | ERP Services and Operations |
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2013 | 2013 |
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America's Home Place AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, America's Home Place, Inc implemented TeamSupport SnapEngage. TeamSupport SnapEngage is deployed as a website embedded customer engagement channel on americashomeplace.com and is categorized under Chatbots and Conversational AI, serving as the primary web chat interface for inbound customer inquiries.
The implementation is configured around conversational workflows and the chat widget, including proactive engagement triggers, bot driven routing for common questions and escalation paths to human agents. Functional capabilities deployed include session based chat, canned responses, lead capture at initial contact and structured handoffs from automated conversation flows to support or sales representatives, reflecting common Chatbots and Conversational AI capabilities.
Operational scope centers on customer service and sales business functions, where the tool provides a front door for product inquiries and service requests. Governance and process alignment focus on chat handling procedures, agent routing and escalation workflows to ensure consistent response behavior and handoff discipline, with TeamSupport SnapEngage maintained as the site level customer conversational platform.
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America's Home Place Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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America's Home Place CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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America's Home Place IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at America's Home Place
Apps Being Evaluated by America's Home Place Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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