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America's Pharmacy Source
Location
947 W Waterloo Rd,
Akron, 44314, OH,
United States
Website
https://www.americaspharmacysource.com/
Phone
1 833-277-6337
Artw industry
Healthcare
Employee
Revenue

America's Pharmacy Source Technographics

America's Pharmacy Source Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by America's Pharmacy Source and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 America's Pharmacy Source employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that America's Pharmacy Source has purchased the following applications: SpiceCSM Engagement Suite for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems America's Pharmacy Source is running and its propensity to invest more and deepen its relationship with SpiceCSM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing America's Pharmacy Source revenues, which have grown to $121.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for America's Pharmacy Source intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

America's Pharmacy Source Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SpiceCSM Legacy SpiceCSM Engagement Suite Customer Engagement CRM n/a 2021 2021
In 2021, America's Pharmacy Source implemented SpiceCSM Engagement Suite to centralize customer interactions for its United States mail-order pharmacy operations. The SpiceCSM Engagement Suite is a Customer Engagement application configured to support prescription intake, customer service, and payment coordination workflows across the organization. Deployment delivered a unified CRM and guided workflow solution that combined case management capabilities and telephony integration, standardizing agent interfaces and preserving conversation history. Configuration emphasized guided workflows for prescription processing, background automation for payment-related tasks, and consolidation of customer and order data to improve data integrity. Integrations concentrated on telephony linking inbound calls to case records and workflow engines, and on backend automation to orchestrate prescription fulfillment and payment-related background activities, reducing manual handoffs between service and fulfillment teams. Operational coverage targeted customer service and fulfillment departments within America's Pharmacy Source mail-order operations across the United States. Governance and operational controls were implemented with HIPAA-compliant data handling and auditability built into workflow orchestration, supporting privacy requirements and secure handling of protected health information. The SpiceCSM Engagement Suite Customer Engagement deployment established a centralized CRM, workflow management, and telephony-enabled case handling environment that aligns customer service, fulfillment, and billing functions while reducing agent effort.
IT Decision Makers and Key Stakeholders at America's Pharmacy Source
First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by America's Pharmacy Source Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD America's Pharmacy Source Technographics

America's Pharmacy Source is a Healthcare organization based in United States, with around 550 employees and annual revenues of $121.0 million.

America's Pharmacy Source operates a diverse technology stack with applications such as SpiceCSM Engagement Suite, covering areas like Customer Engagement.

America's Pharmacy Source has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SpiceCSM.

America's Pharmacy Source recently adopted applications including SpiceCSM Engagement Suite in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of America's Pharmacy Source’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates America's Pharmacy Source’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete America's Pharmacy Source technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.