AMES Australia Technographics
AMES Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AMES Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 AMES Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AMES Australia has purchased the following applications: TechnologyOne ERP for ERP Financial in 2020, Frontier Software Chris21 Payroll for Payroll in 2016, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AMES Australia is running and its propensity to invest more and deepen its relationship with TechnologyOne , Frontier Software , Flare HR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AMES Australia revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMES Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AMES Australia Tech Stack and Enterprise Applications
AMES Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, AMES Australia implemented TechnologyOne ERP as its ERP Financial platform. TechnologyOne ERP is referenced on the AMES Australia website, indicating the application is part of the organization’s published application landscape.
The implementation centered on core ERP Financial capabilities, with the deployment configured for general ledger, accounts payable, accounts receivable, fixed asset management and procurement, and integrated budgeting and financial reporting functionality. These functional modules were provisioned to support centralized financial accounting and transaction processing consistent with the ERP Financial category.
Operational coverage focused on finance and corporate administration functions within AMES Australia, where TechnologyOne ERP is used to manage transactional finance workflows and procurement approvals. The presence of TechnologyOne ERP on the public website indicates the instance is visible in AMES Australia’s overall systems portfolio and may surface for supplier or stakeholder interactions.
Governance was organized around finance leadership, with standardized approval workflows and role based access controls implemented to support compliance and auditability. Configuration emphasized centralized chart of accounts and workflow automation to align accounting processes across business functions.
|
AMES Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2016 | 2016 |
In 2016 AMES Australia used Frontier Software Chris21 Payroll for enterprise payroll processing. Frontier Software Chris21 Payroll, classified under the Payroll category, was operated by Frontier Software's Payroll Services team and handled end to end payroll for 1,100 employees on a fortnightly pay cycle as part of a multi client service delivery model.
The implementation leveraged Chris21 alongside Hr21 to manage core payroll modules and configuration, including data entry, new starter setup, creation and maintenance of new superannuation funds, redundancy and termination calculations, and monthly reporting. Functional operations emphasized automated pay runs, register maintenance, and ad hoc report extraction capabilities to support reconciliation and reporting requirements.
Operational integrations documented in the engagement included electronic payments to MLC Superezy and payroll tax calculation and payment workflows covering VIC, NSW, WA, QLD and SA, with data extracts used for ad hoc reports and monthly remittances. Processing scope for AMES Australia was delivered within a shared payroll services environment that supported parallel client runs and cross coverage among payroll specialists.
Governance and operational practice were structured around a team model, with dedicated payroll officers performing primary processing duties and providing backup coverage for colleagues, and with responsibilities that included reconciliations, monthly payments and statutory payroll tax submissions. The role and service delivery window for this engagement ran from March 2016 to August 2016 within Frontier Software's payroll services operations.
|
|
|
|
|
Payroll | HCM |
|
2022 | 2022 |
|
|
|
|
|
Recruiting | HCM |
|
2015 | 2015 |
|
AMES Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, AMES Australia deployed LiveChat on its public website to provide real-time client engagement. The LiveChat implementation addresses Chatbots and Conversational AI use cases, enabling web-based conversational flows and a mix of automated and human-assisted messaging for front-line service intake.
The deployment centers on the LiveChat web widget and agent console to manage live interactions, with configuration focused on canned responses, transcript logging, basic automation for routine inquiries and handoff from automated responses to human agents. Operational coverage is the public website as the primary channel supporting client service and outreach workflows, with governance oriented around message routing, escalation paths and conversational workflow configuration in line with Chatbots and Conversational AI operational patterns.
|
AMES Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
AMES Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
AMES Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
AMES Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
AMES Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
AMES Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at AMES Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| General Manager People and Development | Manager | HR | ||||
| Human Resources Officer | Manager | HR | ||||
| Senior HR Manager | Manager | HR |
Apps Being Evaluated by AMES Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||