Amplifon USA
Fifth Street Towers, 150 S 5th St UNIT 2300,
Minneapolis, 55402, MN,
United States
Minneapolis, 55402, MN,
United States
1 888-510-0766
Healthcare
Amplifon USA Technographics
Amplifon USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amplifon USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 470 Amplifon USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amplifon USA has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Jobvite for Recruiting, Applicant Tracking System in 2017, LiveChat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amplifon USA is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amplifon USA revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amplifon USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amplifon USA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2013 | 2013 |
In 2013, Amplifon USA implemented Intuit Quickbooks Enterprise to consolidate core accounting operations. The deployment addressed transactional bookkeeping and financial close functions within the ERP Financial category for Amplifon Americas.
Intuit Quickbooks Enterprise was configured to support standard bookkeeping workflows, including QB Sync orchestration, undeposited funds reconciliation, bank reconciliation, payroll entries capture, and structured closing entries. The configuration emphasized chart of accounts alignment and month end close sequencing to support consistent journal entry and reconciliation processes.
Integrations were implemented to maintain transactional parity between systems, specifically sales tie outs between Sycle and QuickBooks and a Bill.com sync for accounts payable workflows. Bank feed reconciliation and payroll entry workflows were operationalized to ensure ledger completeness, while bookkeeping activities remained customer facing through Accounting Services Associate support.
Governance centered on a centralized accounting services role, with Accounting Services Associates responsible for QB Sync maintenance, reconciliations, sales tie outs, Bill.com synchronization, and closing activities. The role specification required advanced Microsoft Excel skills and demonstrated QuickBooks experience to sustain controls, reconcile exceptions, and execute month end procedures.
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Amplifon USA implemented Jobvite as their Recruiting,Applicant Tracking System and embedded the Jobvite career site on their corporate website to centralize candidate intake. The deployment positioned Jobvite as the primary ATS for Talent Acquisition and HR, consolidating job postings and candidate flows on the public careers portal and feeding recruiter and hiring manager workflows through the Jobvite interface.
Configuration focused on core applicant tracking capabilities typical of an ATS, including requisition creation and approval workflows, job posting management via the corporate career site, candidate tracking across screening and interview stages, interview scheduling coordination, and offer management. Governance was organized under Talent Acquisition with role based access for recruiters and hiring managers and standardized requisition and candidate review processes to enforce consistent hiring procedures through Jobvite.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Amplifon USA implemented LiveChat as a Chatbots and Conversational AI solution on its public website. LiveChat was embedded as the primary on-site conversational interface to capture visitor inquiries and present real-time messaging to web users. This placement establishes LiveChat as the front line for web-initiated customer engagement and pre-sales inquiry handling.
The implementation leveraged standard LiveChat capabilities common to the Chatbots and Conversational AI category, including a web chat widget, real-time agent messaging, canned responses, chat transcript capture, and administrative dashboards for monitoring conversations. Configuration focused on routing incoming chats to internal teams, templating common responses to increase handling consistency, and retaining transcripts for review and operational visibility. The deployment reflects a cloud-hosted SaaS architecture with the LiveChat application servicing browser-based sessions on the corporate site.
Operational responsibility for LiveChat sits within Amplifon USA web and customer service workflows, supporting customer support and online sales functions through on-site conversational engagement. Rollout scope is centered on the company website, where LiveChat handles inbound visitor chats and integrates conversational workflows into existing web interaction paths. Governance emphasizes chat handling processes and transcript review to align agent response practices with customer service objectives.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Amplifon USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Amplifon USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amplifon USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amplifon USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Amplifon USA Technographics
Amplifon USA is a Healthcare organization based in United States,
with around 470 employees and annual revenues of $250.0 million.
Amplifon USA operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Jobvite and LiveChat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Amplifon USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Jobvite and LiveChat, Inc..
Amplifon USA recently adopted applications including
Talkdesk CX Cloud in 2024, Adobe Experience Manager in 2021 and Invoca Call Tracking in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amplifon USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amplifon USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amplifon USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.