Amref Health Africa
Amref Health Africa Technographics
Amref Health Africa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amref Health Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Amref Health Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amref Health Africa has purchased the following applications: Infor SunSystems for ERP Financial in 2012, Microsoft 365 for Collaboration in 2018, Automattic Jetpack CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amref Health Africa is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amref Health Africa revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amref Health Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amref Health Africa Tech Stack and Enterprise Applications
Amref Health Africa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012, Amref Health Africa implemented Infor SunSystems as its ERP Financial system to centralize regional financial operations and standardize accounting workflows. The Infor SunSystems deployment served as the primary ERP Financial platform for coding and posting payments, processing staff advances on the ERP, and maintaining month‑end regional financial records.
The implementation concentrated on budgeting and ledger workflows, supporting preparation of monthly regional activity budgets with arithmetic reconciliation and maintenance of monthly regional staff debtors accounts. Functional capabilities delivered included general ledger control, accounts payable invoice review and coding, accounts receivable tracking, cash and float management, and budgeting and forecast preparation aligned to grant management needs.
Operational coverage emphasized finance, procurement, and grants management, with the system used to review purchase requisitions, ensure adequacy and accuracy of supporting documentation, and post payments into Infor SunSystems. The platform supported control processes to track staff advances and ensure timely liquidation, and it was used to provide financial training and support to non‑finance staff as well as to inform budget revisions and proposals for grants managed by local partners.
Governance and process adaptations centered on procurement and approval workflows, internal control checks to meet organizational policies and USAID requirements, and coded posting routines within Infor SunSystems to enforce documentation and approval standards. Finance representation in hiring panels and regional float oversight were integrated into the operating model, reinforcing accountability for spend validation and compliance.
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Amref Health Africa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Amref Health Africa deployed Microsoft 365 as its primary Collaboration platform. The deployment positioned Microsoft 365 to support internal communications, document management, and team collaboration across the organization.
The Microsoft 365 implementation centered on cloud-hosted productivity services including enterprise email and calendaring, collaborative workspaces and document libraries, real-time meetings and chat, and user file synchronization. Configuration work emphasized tenant-level administration, role-based access controls, and content management patterns consistent with Collaboration platform deployments.
Operational coverage extended to core business functions such as communications, program coordination, and administrative operations, with visibility of Microsoft 365 usage referenced on Amref Health Africa public web properties. The implementation used standard Collaboration workflows including shared team sites, centralized document repositories, and collaborative meeting and chat capabilities to support distributed teams.
Governance focused on centralized tenant administration, access and identity controls, and content governance to manage information lifecycle and user provisioning. Microsoft 365 was implemented to provide a unified Collaboration foundation for Amref Health Africa, with administration and policy controls scoped to organizational needs.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Amref Health Africa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Amref Health Africa implemented Automattic Jetpack CRM on their website. The deployment uses Automattic Jetpack CRM as a CRM to capture and consolidate constituent contact records directly through web forms and site embedded touchpoints, centralizing contact data that originates from the public site.
Implemented functional modules include contact management, web form lead capture, contact segmentation, and campaign list management, reflecting standard CRM capabilities. Operational scope concentrates on fundraising and communications workflows, supporting donor and constituent record management and campaign outreach orchestration across Amref operations. Governance was organized around a centralized contact database, role based access for fundraising and communications users, and process controls for data hygiene and segmentation. Integrations are limited to the website embedding explicitly stated, with no additional system integrations disclosed.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Amref Health Africa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Amref Health Africa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Group Chief Finance Officer | CXO | Finance | |
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ICT Director | Director | Finance | |
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Finance Officer | Manager | Finance | |
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Apps Being Evaluated by Amref Health Africa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amref Health Africa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amref Health Africa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Amref Health Africa Technographics
Amref Health Africa is a Non Profit organization based in Kenya,
with around 1000 employees and annual revenues of $90.0 million.
Amref Health Africa operates a diverse technology stack with applications such as
Infor SunSystems, Microsoft 365 and Automattic Jetpack CRM,
covering areas like ERP Financial, Collaboration and CRM.
Amref Health Africa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and Automattic.
Amref Health Africa recently adopted applications including
Microsoft Dynamics 365 Marketing in 2022, CodeTwo Email Signatures in 2021 and Automattic Jetpack CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amref Health Africa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amref Health Africa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amref Health Africa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.