Ahmedabad, 380060,
India
Amrut Energy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Amrut Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Amrut Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amrut Energy has purchased the following applications: Engati Platform for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Brevo Marketing Platform for Marketing Automation in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amrut Energy is running and its propensity to invest more and deepen its relationship with Engati , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amrut Energy revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amrut Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engati | Legacy | Engati Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Amrut Energy deployed the Engati Platform on its public website, implementing Engati Platform as a customer-facing conversational layer in the Chatbots and Conversational AI category. The deployment targets web visitor engagement for a mid market manufacturing firm based in India, embedding the chatbot interface within product and contact pages. This implementation positions the Engati Platform as the primary digital front end for initial customer inquiries and structured lead capture.
Configuration focused on conversational flow design, intent classification, FAQ automation, structured lead capture forms, and session context management using the Engati Platform's conversational authoring and orchestration features. The implementation employed rule based flows and natural language intent routing consistent with Chatbots and Conversational AI best practices, and included automated escalation paths to human agents for complex queries. The setup utilized the Engati Platform dashboard for conversation testing, training of intents, and runtime monitoring.
Operational governance was centralized, with customer service and commercial teams owning conversational content, approval workflows, and agent escalation policies. The Engati Platform was embedded as a cloud delivered web widget, running alongside the corporate site architecture and instrumented for conversation analytics and operational monitoring. Ongoing management emphasizes conversation maintenance, intent refinement, and periodic content updates to align the Chatbots and Conversational AI implementation with business support and lead generation workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | Brevo Marketing Platform | Marketing Automation | CRM | n/a | 2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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