AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Amuse Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Employ Legacy Lever by Employ Applicant Tracking System HCM n/a 2020 2020
Recruiting HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ada Support Legacy Ada AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Amuse deployed Ada AI Chatbot on its website to provide automated customer engagement for retail shoppers. The Ada AI Chatbot deployment operates as a customer facing web chat widget, positioning Amuse Ada AI Chatbot Chatbots and Conversational AI to handle FAQ resolution, order status queries, and guided conversational flows for the ecommerce storefront. Implementation targets the customer support and digital commerce function across Amuse's United States web properties. Configuration emphasized intent classification, curated response libraries, and reusable conversational workflows, with content governance owned by Amuse's customer support team. The Ada AI Chatbot is configured for automated self service and structured escalations to human agents, and the implementation included conversational testing and iterative tuning of intents and flows. Operational governance centers on conversation quality reviews and knowledge base maintenance to keep responses aligned with retail merchandising and customer service policies.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2023 2023
Digital Signing Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Support CRM 2021 2021
Marketing Analytics CRM 2020 2020
Partner Relationship Management CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2023 2023
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Amuse

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Amuse Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amuse IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amuse digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Amuse Technographics
Amuse is a Retail organization based in United States, with around 150 employees and annual revenues of $50.0 million.
Amuse operates a diverse technology stack with applications such as Lever by Employ, Ada AI Chatbot and Zoom, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Amuse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Employ, Ada Support and Zoom Video Communications.
Amuse recently adopted applications including Algolia Search in 2023, Salesforce Sales Cloud in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amuse’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Amuse’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amuse technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.