Binh Thuan, x,
Vietnam
Anantara Hotels, Resorts and Spas Technographics
Anantara Hotels, Resorts and Spas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Anantara Hotels, Resorts and Spas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 420 Anantara Hotels, Resorts and Spas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anantara Hotels, Resorts and Spas has purchased the following applications: Infor SunSystems for ERP Financial in 2016, SABRE Synxis Guest Connect for Reservation and Booking Management in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anantara Hotels, Resorts and Spas is running and its propensity to invest more and deepen its relationship with Infor , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anantara Hotels, Resorts and Spas revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anantara Hotels, Resorts and Spas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Anantara Hotels, Resorts and Spas Tech Stack and Enterprise Applications
Anantara Hotels, Resorts and Spas ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Anantara Hotels, Resorts and Spas implemented Infor SunSystems to centralize financial operations across its Vietnam operations under the ERP Financial category. The deployment targeted the hotel group finance organization, consolidating accounting and cost control for property level and corporate reporting across finance and food and beverage functions.
Infor SunSystems was configured to support core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cost accounting and financial reporting, with chart of accounts and cost centers aligned to hotel and outlet structures. Configuration emphasized cost tracking for food and beverage operations to support month end close and operational budgeting workflows.
The implementation integrated transaction feeds from Micros POS and leveraged Excel for supplemental data imports and reconciliations, enabling transactional capture of F&B sales and exportable data for manual cost analysis. Operational coverage centered on finance and F&B departments, using Infor SunSystems as the system of record for financial postings while Micros POS supplied revenue and cost-of-sales detail.
Governance and process changes included monthly cost monitoring and reconciliations to maintain stated food cost targets of 30 percent and beverage cost targets of 20 percent, with finance controls and reporting workflows routed through Infor SunSystems. Rollout emphasized standardized monthly reporting and reconciled feeds from POS and spreadsheet sources to support consistent month end close procedures.
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Anantara Hotels, Resorts and Spas ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Anantara Hotels, Resorts and Spas deployed SABRE Synxis Guest Connect for Reservation and Booking Management on its public website. The implementation positions SABRE Synxis Guest Connect as the primary online booking engine to capture direct reservations, manage availability and publish rates to site content.
Configuration work concentrated on connecting live inventory and rate plans to the web booking flow, enabling real time availability checks, booking capture, reservation record creation and confirmation messaging. Functional capabilities implemented included booking engine integration, rate and inventory distribution to on-site pages, guest profile capture at booking and booking modification workflows, reflecting standard Reservation and Booking Management functionality.
Operational scope covered e-commerce, reservations and revenue management activities, aligning online rate control and content synchronization with central reservation processes. Integrations are centered on the website booking flow, where SABRE Synxis Guest Connect exchanges booking data and guest details with the site front end and downstream property systems. Governance adjustments focused on standardizing booking workflows, centralizing online rate publication and defining guest data capture and confirmation procedures to support direct bookings.
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Anantara Hotels, Resorts and Spas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Anantara Hotels, Resorts and Spas deployed Microsoft 365 to establish a cloud-first Collaboration environment. Microsoft 365 is surfaced in the company website source and is used to support both internal collaboration and public-facing content workflows tied to web assets.
The Microsoft 365 deployment is delivered as a cloud-hosted tenant providing core Collaboration capabilities, including enterprise email, document management and file sync using SharePoint and OneDrive, and real-time teamwork via Microsoft Teams. Configuration work centered on user provisioning, document library structures for content publishing, and Teams channels for cross-functional coordination.
Governance is implemented through centralized tenant administration and role-based access controls, aligned with Collaboration operational practices for hotels and hospitality back-office functions. Identity and single sign-on patterns are applied to streamline access, while web references indicate the suite is part of the digital content and communications layer that supports corporate communications and site-managed assets.
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Anantara Hotels, Resorts and Spas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Anantara Hotels, Resorts and Spas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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Anantara Hotels, Resorts and Spas PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Anantara Hotels, Resorts and Spas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Anantara Hotels, Resorts and Spas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Area Financial Controller | Director | Finance | ||||
| General Manager | Manager | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Anantara Hotels, Resorts and Spas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||