Andrews Distributing
2730 Irving Blvd.,
Dallas, 75207, TX,
United States
Dallas, 75207, TX,
United States
1 214-525-9400
Distribution
Andrews Distributing Technographics
Andrews Distributing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Andrews Distributing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1520 Andrews Distributing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Andrews Distributing has purchased the following applications: Medius AP Invoice Automation for AP Automation in 2014, OpenSesame for Learning and Development in 2024, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Andrews Distributing is running and its propensity to invest more and deepen its relationship with Medius , OpenSesame , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Andrews Distributing revenues, which have grown to $155.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Andrews Distributing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Andrews Distributing Tech Stack and Enterprise Applications
Andrews Distributing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medius | Legacy | Medius AP Invoice Automation | AP Automation | ERP | n/a | 2014 | 2014 |
In 2014, Andrews Distributing implemented Medius AP Invoice Automation as its AP Automation solution to centralize accounts payable processing across the distribution finance organization. The deployment targeted invoice intake and approval workflows to reduce manual touch points and establish a single processing stream for supplier invoices.
The Medius AP Invoice Automation implementation included invoice capture with automated data extraction, workflow orchestration for approval routing, PO matching and exception handling, electronic archiving, and audit trail capabilities common to AP Automation platforms. Configuration emphasized role based approvals and configurable approval hierarchies to support departmental segregation of duties and exception escalation paths.
Operational governance introduced standardized AP processing procedures and workflow ownership within Accounts Payable and Finance, aligning approvals, document retention, and exception resolution. Andrews Distributing reports annual savings of 60 000 USD per year attributed to MediusFlow, reflecting reduced manual processing costs and streamlined invoice throughput.
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Andrews Distributing HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenSesame | Legacy | OpenSesame | Learning and Development | HCM | n/a | 2024 | 2024 |
In early 2024, Andrews Distributing implemented OpenSesame to expand its Learning and Development program. The deployment used OpenSesame Marketplace content and integrated content delivery with Cornerstone to increase mobile access and support HR and learning activities across its Texas workforce.
The implementation emphasized catalog curation and LMS integration, configuring OpenSesame content packages to publish into Cornerstone for enrollment management and mobile consumption. Functional capabilities implemented included content assignment workflows, centralized course cataloging inside the LMS, and learner enrollment handling tied to HR learning activities. Configuration work mapped OpenSesame course objects to Cornerstone course records and learner profiles to ensure consistent registration and completion tracking.
Governance and rollout followed a program revamp executed in early 2024 with phased adoption across regional HR and learning teams to standardize assignment and mobile accessibility. The OpenSesame implementation supported operational learning for distribution site employees while centralizing L&D administration within Cornerstone. The program revamp and the OpenSesame integration drove increased learner enrollments and engagement.
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Workforce Management | HCM |
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2016 | 2016 |
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Andrews Distributing AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Andrews Distributing implemented Ruby Live Chat, deploying the Ruby Live Chat application as a Chatbots and Conversational AI layer on its public website to provide real-time customer interactions for a U.S.-based distribution business with 1,520 employees. The implementation positions the chat interface as the primary digital front door for order inquiries, product questions, and basic customer support across customer-facing pages.
The deployment uses an embedded web widget and a cloud-hosted operator console consistent with Chatbots and Conversational AI deployments, enabling live agent sessions, canned responses, presence management, and chat transcript capture. Configuration reflects standard conversational workflows, including routing to live agents, session pickup, and scripted responses for high-frequency inquiries, while retaining the Ruby Live Chat branding and administration console for queue and staffing control.
Operational coverage is focused on customer service and inside sales functions operating from the company website, routing inbound chats to staffed agent queues during business hours across Andrews Distributing’s U.S. footprint. The implementation aligns with common web chat architecture where session state and message persistence are managed by the vendor’s cloud service and surfaced through the Ruby Live Chat dashboard.
Governance and agent workflow changes centered on aligning support scripts and escalation paths to the chat channel, updating agent console usage, and establishing handoff procedures between automated responses and live agents. The configuration emphasizes conversational routing and transcript retention as core capabilities of the Chatbots and Conversational AI deployment, without disclosed integrations to other enterprise systems.
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Andrews Distributing Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Andrews Distributing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Andrews Distributing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Andrews Distributing ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Andrews Distributing PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Andrews Distributing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Andrews Distributing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Andrews Distributing
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager Market Intelligence and Data Mining | Manager | IT | |
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VP - Controller | VP | Finance | |
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Director of Information Technology | Director | IT | |
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Logistic Manager | Manager | Supply Chain | |
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Executive VP of Finance | VP | Finance | |
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Human Resources Manager | Manager | HR | |
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Director of Tax | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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CFO | CXO | Finance | |
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Vice President, Human Resources | VP | HR | |
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Human Resources Manager | Manager | HR | |
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EVP Chief Financial Officer | CXO | Finance | |
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EVP Chief Information Officer | CXO | IT | |
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EVP Human Resources | VP | HR | |
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EVP Operations | VP | Finance | |
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Workday HRIS Manager | Manager | HR | |
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Apps Being Evaluated by Andrews Distributing Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Andrews Distributing IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Andrews Distributing digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Andrews Distributing Technographics
Andrews Distributing is a Distribution organization based in United States,
with around 1520 employees and annual revenues of $155.0 million.
Andrews Distributing operates a diverse technology stack with applications such as
Medius AP Invoice Automation, OpenSesame and Ruby Live Chat,
covering areas like AP Automation, Learning and Development and Chatbots and Conversational AI.
Andrews Distributing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Medius, OpenSesame and Ruby.
Andrews Distributing recently adopted applications including
OpenSesame in 2024, Microsoft Power BI in 2022 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Andrews Distributing’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Andrews Distributing’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Andrews Distributing technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.