Andy's Frozen Custard
211 E. Water Street,
Springfield, 65806, MO,
United States
Springfield, 65806, MO,
United States
1 417-881-3500
Consumer Packaged Goods
Andy's Frozen Custard Technographics
Andy's Frozen Custard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Andy's Frozen Custard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Andy's Frozen Custard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Andy's Frozen Custard has purchased the following applications: Block Afterpay for Payment Processing in 2021, 7shifts Employee Scheduling for Workforce Scheduling in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Andy's Frozen Custard is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , 7shifts , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Andy's Frozen Custard revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Andy's Frozen Custard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Andy's Frozen Custard Tech Stack and Enterprise Applications
Andy's Frozen Custard ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Andy's Frozen Custard integrated Block Afterpay into its public website checkout as a Payment Processing capability for online orders. The deployment targets the companys e-commerce channel and positions Block Afterpay as the consumer-facing installment payment option on eatandys.com.
The implementation configures the Block Afterpay front end checkout widget and consumer financing flow alongside merchant settlement and reconciliation interfaces typical of Payment Processing deployments. Block Afterpay is provisioned to handle customer authorization, order tokenization, and settlement reporting, with configuration managed through the vendor control plane and merchant account settings.
Integration is executed directly on the company website, embedding the checkout component into the digital storefront and linking order events to back end systems via standard API callbacks and event notifications. Operational coverage is focused on online ordering, and the change affects e-commerce operations, finance reconciliation, and customer service workflows that handle buy now pay later transactions.
Governance is aligned to payments and finance teams, with operational controls for payment acceptance, refund routing, and dispute handling implemented in conjunction with Block Afterpay configuration. Ongoing administration centers on transaction reporting, reconciliation procedures, and customer support processes for installment orders.
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Andy's Frozen Custard HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 7shifts | Legacy | 7shifts Employee Scheduling | Workforce Scheduling | HCM | n/a | 2017 | 2017 |
In 2017, Andy's Frozen Custard implemented 7shifts Employee Scheduling. The 7shifts Employee Scheduling application in the HCM category was chosen to centralize scheduling for a multilocation restaurant brand, prioritizing budget fit and hospitality oriented features over generalist workforce tools.
The deployment consolidated a separate Manager Log Book into the 7shifts Employee Scheduling environment and relied on mobile apps to drive frontline adoption and employee engagement. Functional capabilities implemented included seven day workweek scheduling, manager log consolidation, mobile schedule access, and shift coverage and approval controls that put accountability on employees while preserving manager final approval authority.
Operational scope covered store managers and junior managers across growing locations, enabling quicker schedule creation and increased manager floor time. Andy's reported schedule creation time falling from roughly two hours on spreadsheets to under an hour for junior managers after 7shifts Employee Scheduling went live, and managers gained visibility and oversight to maintain consistent shift expectations as the business scaled.
Governance and workflow changes emphasized mobile first scheduling, manager oversight with delegated accountability, and a single source of record for shift notes and communications. Outcomes explicitly observed included higher employee engagement and morale around scheduling, reduced no shows and sick calls according to management, improved internal communication, and the ability to control labor as new locations were added.
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Andy's Frozen Custard Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Andy's Frozen Custard implemented Microsoft 365 as its Collaboration platform across United States operations supporting approximately 2,000 employees. The Microsoft 365 deployment was provisioned as a cloud tenant to centralize email, document collaboration, and team communications for corporate and store-level users.
Configuration emphasized core Microsoft 365 services, including Exchange Online for enterprise messaging, Microsoft Teams for synchronous collaboration, SharePoint Online and OneDrive for document management and file sharing, and Azure Active Directory for identity and access control. Standard Collaboration capabilities such as team sites, document libraries, group mailboxes, calendar scheduling, and shared task coordination were used to structure operational workflows and franchise communications.
Governance focused on tenant-level policy, role-based access controls, information architecture for SharePoint sites, and retention and classification rules to manage content lifecycle. Operational ownership was organized between IT administration and business process owners in marketing and operations, and Microsoft 365, as the Collaboration application, supported business functions including internal communications, store operations coordination, and administrative workflows.
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Andy's Frozen Custard CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Andy's Frozen Custard ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Andy's Frozen Custard IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Andy's Frozen Custard
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Manager | Manager | HR | |
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President, General Manager | Manager | Finance | |
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COO | CXO | Finance | |
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Director of Corporate Operations | Director | Finance | |
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Company Trainer | CXO | Finance | |
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Apps Being Evaluated by Andy's Frozen Custard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Andy's Frozen Custard IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Andy's Frozen Custard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Andy's Frozen Custard Technographics
Andy's Frozen Custard is a Consumer Packaged Goods organization based in United States,
with around 2000 employees and annual revenues of $300.0 million.
Andy's Frozen Custard operates a diverse technology stack with applications such as
Block Afterpay, 7shifts Employee Scheduling and Microsoft 365,
covering areas like Payment Processing, Workforce Scheduling and Collaboration.
Andy's Frozen Custard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Block (ex Square, Inc), 7shifts and Microsoft.
Andy's Frozen Custard recently adopted applications including
Block Afterpay in 2021, The Trade Desk in 2021 and Xandr Invest (ex AppNexus DSP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Andy's Frozen Custard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Andy's Frozen Custard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Andy's Frozen Custard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.