Angus & Coote
6 Central Ave,
Hervey Bay, 4655, QLD,
Australia
Hervey Bay, 4655, QLD,
Australia
61 7 4124-5960
Retail
Angus & Coote Technographics
Angus & Coote Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Angus & Coote and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Angus & Coote employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Angus & Coote has purchased the following applications: Apple Pay for Payment Processing in 2019, Frontier Software Chris21 Payroll for Payroll in 2012, LatitudePay for Loan Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Angus & Coote is running and its propensity to invest more and deepen its relationship with Apple , Block (ex Square, Inc) , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Angus & Coote revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Angus & Coote intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Angus & Coote Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Angus & Coote implemented Apple Pay for Payment Processing on their website. The deployment targeted the web checkout experience, enabling customers to authenticate and complete card transactions via Safari using Apple Pay as a payment option.
The implementation incorporated front-end integration of the Apple Pay button and browser payment request flows, merchant validation and tokenized payment data capture. Server-side components were configured to accept Apple Pay payment tokens and forward them into the retailer payment processing pipeline for authorization and settlement, with workflows mapping shipping and billing data into order records and handling asynchronous payment confirmations.
Operational scope covered the online commerce channel and involved ecommerce, payments operations and IT teams for deployment and support. Integrations were focused on the website checkout and backend payment processing systems, and merchant domain verification and certificate management were implemented to meet Apple Pay requirements.
Governance centered on merchant identity management, certificate lifecycle management and reconciliation handoffs between ecommerce and finance teams. Documentation and operational processes were established to manage token handling, payment event mapping to order lifecycle states and ongoing maintenance of Apple Pay on the site.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2012 | 2012 |
In 2012, Angus & Coote deployed Frontier Software Chris21 Payroll to centralize Payroll processing across its Australian retail operations. The Frontier Software Chris21 Payroll implementation was scoped to support fortnightly payroll runs for 4,000 employees and a separate monthly payroll for 1,000 employees, covering Angus & Coote stores as well as sister banners Goldmark and Prouds.
The implementation configured core payroll functional capabilities including payroll master file maintenance, new employee setup, leave processing for annual and sick leave, calculation and payment of termination and redundancy payments, overtime and allowance calculations, back payments, end of month and end of financial year processing, and preparation of PAYG and Payroll Tax submissions. The system was used to generate adhoc management reports and to administer payroll deductions for health funds, social clubs, unions, child support and garnishees, reflecting standard Payroll functional workflows.
Operational integrations were explicitly implemented with Timeteq Time & Attendance for importing timeclock data into payruns and with the ANZ Transactive banking platform for payment processing. Day to day payroll operations were organized as fortnightly and monthly batch cycles, with importation of timesheets from Timeteq required for accurate fortnightly processing and outbound payment files staged for ANZ Transactive processing.
Governance and operational control included a supervised payroll team model, with a Senior Payroll Officer overseeing four Payroll Officers, documented payroll procedures and checklists, management of payroll enquiries, and ongoing updates to reflect EBA and awards changes and applicable legislation. The implementation included internal training activities, specifically training the payroll team in payroll adjustments and redundancy calculations, and ongoing identification of process improvements to improve customer service.
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Time and Attendance | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LatitudePay | Legacy | LatitudePay | Loan Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Angus & Coote implemented LatitudePay, deploying LatitudePay as a Loan Management option at point of sale. The deployment targeted in-store financing workflows to support customer checkout and finance option selection alongside other payment methods. Configuration centered on customer-facing transaction modules, including finance option selection, payment authorization, and transaction lifecycle handling for sales, refunds, and exchanges. LatitudePay was integrated into store point-of-sale workflows so staff could record financing choices, validate customer details, and align financed transactions with start and end of day procedures. Operational scope covered store-level retail operations in Australia with sales professionals and key holders executing finance-enabled transactions and daily takings procedures. Governance updates included revised cashier workflows and staff training on finance option processing, plus procedural controls to ensure accuracy of recorded information and alignment with store reconciliation and cash handling processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Angus & Coote
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Angus & Coote Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Angus & Coote IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Angus & Coote digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Angus & Coote Technographics
Angus & Coote is a Retail organization based in Australia,
with around 400 employees and annual revenues of $135.0 million.
Angus & Coote operates a diverse technology stack with applications such as
Apple Pay, Frontier Software Chris21 Payroll and LatitudePay,
covering areas like Payment Processing, Payroll and Loan Management.
Angus & Coote has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Frontier Software and LatitudePay.
Angus & Coote recently adopted applications including
LiveRamp Platform in 2021, Datadog APM in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Angus & Coote’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Angus & Coote’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Angus & Coote technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.