Valinhos, 13278-181,
Brazil
Anhanguera Educational Technographics
Anhanguera Educational Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Anhanguera Educational and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Anhanguera Educational employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anhanguera Educational has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, TW Solutions Call Center for Call Center in 2019, Akamai mPulse for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anhanguera Educational is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anhanguera Educational revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anhanguera Educational intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Anhanguera Educational Tech Stack and Enterprise Applications
Anhanguera Educational Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Anhanguera Educational CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TW Solutions | Legacy | TW Solutions Call Center | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Anhanguera Educational deployed TW Solutions Call Center, a cloud Call Center platform supplied by TW Solutions for student services and admissions contact center operations in Brazil. The implementation focused on centralizing student-facing inquiries and admissions workflows within a cloud contact center architecture.
TW Solutions Call Center was configured to operate with supervisor dashboards, agent callback workflows and API integration endpoints, reflecting the vendor's standard Call Center capabilities. Configuration emphasized CRM oriented case creation and queue management for student service scenarios, aligning the application with customer-service processes. The platform used cloud hosted services to provide real time visibility into contacts and callback scheduling.
Integrations were implemented using the platform's API capability to connect contact events to CRM and student information systems, enabling automated ticket creation and callback orchestration. Operational coverage targeted admissions and student services teams across Brazil, with agent desktops and supervisory dashboards as primary touch points. The architecture supported centralized monitoring and programmatic handoffs between the Call Center and core student systems.
Governance workstreams standardized contact handling procedures and CRM workflows to align with the new platform, including scripted callback processes and dashboard driven performance monitoring. The project aimed to improve responsiveness and reduce costs through cloud consolidation and automation of common student service interactions.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2013 | 2013 |
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Anhanguera Educational ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2023 | 2023 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Anhanguera Educational PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Anhanguera Educational IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Anhanguera Educational
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Anhanguera Educational Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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