Discover the latest software purchases and digital transformation initiatives being undertaken by Ann Summers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Ann Summers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ann Summers has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, LS Nav for Point Of Sale in 2017, Salesforce Sales Cloud for Sales Automation,CRM,Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ann Summers is running and its propensity to invest more and deepen its relationship with Microsoft , LS Retail , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ann Summers revenues, which have grown to $118.0 million in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ann Summers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
About the Customer
Ann Summers is a British multinational retailer company specializing in sex toys and lingerie, with over 140 high street stores in the UK, Ireland, and the Channel Islands. Ann Summers is one of the UK’s leading pleasure retailers for women, operating three successful sales channels; Party Plan, Retail and E-commerce. Ann Summers is the sexiest brand for sexy women (and their men!) offering a unique combination of ways to buy – the obvious go-to brand for all things sexy!
Scope and Challenges
The biggest challenge for Ann Summers facing their business today is difficult to keep up with their customer and their growing expectations.
Outcome and Implications
James Wheeler, IT Director, Ann Summers said that implementing Microsoft Dynamics and LS Retail from K3 Retail is having a positive impact on their growth and customer experience across all touch points.
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|
| ClaraNET | Legacy Apps | Claranet Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
| Subscribe | Subscribe | Subscribe | Content Delivery Network | IaaS | Subscribe | 2021 | 2021 |
| Subscribe | Subscribe | Subscribe | Content Delivery Network | IaaS | Subscribe | 2020 | 2020 |
| Subscribe | Subscribe | Subscribe | Secure Email Gateways (SEGs) | IaaS | Subscribe | 2013 | 2013 |
| Subscribe | Subscribe | Subscribe | Content Delivery Network | IaaS | Subscribe | 2014 | 2014 |
| Subscribe | Subscribe | Subscribe | Application Hosting and Computing Services | IaaS | Subscribe | 2015 | 2015 |
| Subscribe | Subscribe | Subscribe | Content Delivery Network | IaaS | Subscribe | 2018 | 2018 |